Cofrin Library

University of Wisconsin Green Bay Cofrin Library Cofrin Library - Quality service, quality information, quality learning - UW Green Bay

Important Fines Appeal Information

 

Most fine appeals can be resolved by directly contacting the Coordinator of Access Services . If you are unsatisfied, you may appeal the decision to the Fines Appeal Committee within three weeks. The decision made between the borrower and the library is final and binding.

Decisions are based on a clear and concise statement provided by the patron, in addition to the patron’s library record, previous appeals made by the patron, the total amount due on the account, and any other information that is relevant to the appeal. It is very important to be specific with details of the appeal.

All reasonable concerns related to library charges will be considered; however, the following are NOT considered reasons on which an appeal can be based: 

  • Lack of understanding of library circulation policies
  • Due Date reminders and Fine notices are sent as a courtesy. Non receipt of a notice is not a valid reason for appeal
  • Forgetting due dates (due dates are accessible via My Account )
  • Disagreement with library fine/fee structure
  • Inability to pay fines/fees
  • Materials loaned to a third party
  • Returned to wrong library
  • Out of town, vacation, exams, academic breaks, etc…

If you wish to appeal a library fine, you can either:

    • print the attached pdf format Library Fines Appeal form, fill it out by hand, make a copy for your files, and mail it to:
      Circulation Department
      David A. Cofrin Library
      UW Green Bay
      2420 Nicolet Drive
      Green Bay, WI 54311-7001

    OR

  • fill out the form below and click on the "submit" button to send it electronically to the Circulation Department.

Cofrin Library Fines Appeal Form

First Name     
 Last Name      
 Date:   
Street   
City:       
State:     
Zip Code:   
Phone:   
Email:   

Preferred contact method:    Phone          Email      

Would you like to meet with the committee in person?      Yes     No
University ID #:   

 Status:    Undergraduate   Graduate   Faculty   Staff
 Community Member

Reasons and justification for appeal: PLEASE BE SPECIFIC.
Without accurate or sufficient information, the appeal cannot be processed. All appeals will be answered within 2 weeks of the date submitted.

Title(s) in question:

Due date(s)  
Date returned
Amount being disputed
Who returned the materials?   

Where were the materials returned to?    Circulation Desk      Plaza Desk  
   Outside Book Drop   2nd floor inside book drop      Concourse book drop
   Reserves Desk    

Specific information important to your appeal:

 

revised 22 August 2007