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Program Integrity Complaint Procedures

If you are a student who resides in a state other than Wisconsin and have a complaint regarding a distance education course/program offered by the University of Wisconsin-Green Bay please read the Statement #1 below.

Statement #1 Contact Information for Registering Complaints Relating to Distance Learning or Correspondence Education

Pursuant to the United States Department of Education’s Program Integrity Rule, the University of Wisconsin-Green Bay is required to provide all prospective and current students with the contact information of the state agency or agencies that handle complaints against postsecondary education institutions offering distance learning or correspondence education within that state.  Students are encouraged to utilize UW-Green Bay’s internal complaint or review policies and procedures through the Office of Student Affairs prior to filing a complaint with a state agency or agencies. 

For a list of contact information to which a student may file a complaint for each state, visit the State Authorization Resources and Directory page on www.sheeo.org and click "Student Complaint Process, by state" to download the most recent PDF.

If you reside in a state other than Wisconsin and have a complaint regarding the University of Wisconsin-Green Bay please read the Statement #2 below.

Statement #2 Notification of UW System Complaint Process for Program Integrity

Contact Information for Program Integrity Complaints:

Pursuant to the United States Department of Education’s Program Integrity Rule, an individual may file a complaint against any of University of Wisconsin System’s public institutions alleging a violation of one or more of the following categories with the University of Wisconsin System Administration (“UWSA”).

  • Complaints that allege a violation of state consumer protection laws that include but are not limited to fraud and false advertising;
  • Complaints that allege a violation of state law or rule relating to the licensure of postsecondary institutions; and/or
  • Complaints relating to the quality of education or other State or accreditation requirements.

Under the UWSA policies and procedures, an individual should utilize the institution’s internal complaint or review policies and procedures through the Office of Student Affairs or Office of the Provost prior to contacting the UWSA.  If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system as a whole warrants an immediate review by the University of Wisconsin System Administration, please contact the University of Wisconsin System Administration - Office of Academic, Faculty and Global Programs (AFGP), afgp@uwsa.edu or call 608.262.5862.  You may also find additional information at http://www.wisconsin.edu/vpacad/PIR

Link to general Complaint Process for Program Integrity Issues
http://www.wisconsin.edu/vpacad/PIR/PIR.htm

Link to Complaint Form
http://www.wisconsin.edu/vpacad/PIR/ComplaintForm.htm