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Academic Advising

First Semester

Login Information

All students are given a campus network account which is used to access campus technology resources. Username and password information is provided in the acceptance letter. The same username and password is used to access SIS, D2L, Outlook (email) and other technology.

  • What is my username?
    Usernames consist of the first four characters of your last name, your first name initial, middle name initial, and the two-digit day of your birth date. For example, Mary Kay Jones’s birthday is May 4th. Her username would be jonemk04. (There are occasional exceptions to this syntax. Contact the Help Desk for assistance at 920-465-2309).
  • What is my password?
    Default passwords consist of the first letter of your last name (capitalized), the # sign, and your 9-digit Campus ID number. Example: J#123456789.
  • What if I can’t remember my password?
    Use the On-line Password Reset to change your password. You must provide your 9-digit Campus ID, the last four digits of your Social Security number, and your birthdate.
  • Still having problems?
    If you tried resetting your password and still cannot get logged into your campus network accounts please contact the help desk at 920-465-2309.

SIS

Students rely HEAVILY on the Student Information System (SIS) to register for and add or drop classes, view class schedules, grades and degree progress reports, print transcripts, and access other academic and financial information including making payments and checking on financial aid status.

D2L

Desire 2 Learn (D2L) is a web-based learning environment used for discussions, readings and quizzes. D2L is used to access online courses.

CIT Help Desk

  • Phone: 920-465-2309
  • E-Mail: HelpDesk@uwgb.edu
  • Website: http://www.uwgb.edu/cit/
  • Fall and Spring Semester Hours: Monday - Thursday 8:00 AM to 8:00 PM, Friday 8:00 AM to 4:30 PM, closed on Saturday and Sunday.
  • Interim and Summer Hours: Monday - Friday 8:00 AM to 4:30 PM, closed on campus holidays.

Outlook (Email)

Students can access their campus email through Outlook Web Access (OWA).

 

Student ID

The University Identification Card (commonly called the student ID or campus ID) serves as a meal card, library card, and has many other uses. You can also get discounts outside of the University with your Student ID. Students are advised to have their ID card on them at all times.

Where and how do I get my ID card?

Newly admitted students obtain their Student ID card at the University Ticketing & Information Center, located on the 2nd floor of the University Union (next to the bookstore). The fee is $7.50.

How can I get a replacement ID card?

The University Ticketing & Information Center can issue a replacement ID card for a $15 fee during normal business hours.

 

Parking Permit

If you register for a class on campus, you will be assessed a virtual parking permit fee.  Students who do not use the parking services can easily “opt out” through an option on their SIS account which removes the permit fee. Students who register for all online classes are not assessed the virtual parking permit fee, but will need a permit if they visit the campus more than five times during the term.

How do I opt out?

In SIS>Student Center>Under Student Links>Click Opt Out/in under Parking Permits.

How much does it cost to park on campus?

Parking permit rates are listed here.

Where can I park on campus?

There are several parking lots (PDF) close to academic buildings and housing.

Do guests need parking permits?

Visitor parking is free. More information on Visitor parking can be seen here.

What about parking fines and appeals?

All parking regulation information can be viewed here.

Do I need a parking permit for summer classes?

Summer parking permits are required for students who did not have a permit in fall or spring and are purchased at the Bursar’s office (SS 1300).

 

Get Books

The Phoenix Bookstore, located on the 2nd floor of the University Union, is where you’ll find text books, cool Phoenix clothing, school supplies and much more.

How do I know which books are needed?

Log on to your SIS account. Click on “Order Books” located under the student links section found on the left hand side of the page. Select the correct term.  Click “Order Books.” This will take you to The Phoenix Bookstore website.  The required and recommended books for the classes in which you are enrolled will be displayed.

You can also find textbooks by accessing The Phoenix Bookstore website:  www.THEphoenixbookstore.com

Once you enter the website, www.THEphoenixbookstore.com, click “Textbook Ordering” on the top left.  Select the correct term, department and SECTION of your class.  The section is very important!  Click “Add Course.”  Repeat these steps until all the classes from your schedule are entered.  Once your current course list in the right hand box is complete, click “Get Course Materials.”  The required and recommended books for the requested classes will be displayed. 

What are my options for buying textbooks?

After you have located your books through your SIS account: you have four options to purchase textbooks:

  • Option 1- Purchase your textbooks in person at The Phoenix Bookstore.
    Payment options:  Cash, Check, VISA, MasterCard, Discover, Pass Points and SIS
    Simply bring your schedule to the store and the staff will help you find the correct books. NOTE: SIS payment option REQUIRES your student ID. If you are in need of an ID, you may purchase one at the University Ticketing and Information booth before you come to the store.

  • Option 2 – Order on-line (see directions below) and pick up your books at the store. This is a FREE service. 
    Payment options:  Visa, MasterCard, Discover, SIS
    After you have identified the textbooks you need, select the preferred book choice (new, used, rental, eBook) for each class and add to your cart. Continue through the checkout. Under the delivery method, click the “Pick Up at the Store” box located to the far right. 
    Once the process is complete and you have successfully placed the order, you will see an order number and receive an email confirmation.

  • Option 3 – Order on-line (see directions below) have the books charged to a credit card and shipped to you.  Shipping fees of $6.99 for the first item and $1.00 for each additional item will apply. 
    Payment options:  VISA, MasterCard and Discover
    After you have identified the textbooks you need, select the preferred book choice (new, used, rental, eBook) for each class and add to your cart. Continue through the checkout. Under the delivery method, use the drop down box and select “parcel freight”. 
    Once the process is complete and you have successfully placed the order, you will see an order number and receive an email confirmation. 

  • Option 4 – Order on-line (see directions below) have the books charged to your SIS account and shipped to you.  Shipping fees of $6.99 for the first item and $1.00 for each additional item will apply.  This is a special option the bookstore offers exclusively to Adult Degree Program students. 
    Payment option:  SIS
    After you have identified the textbooks you need, select the preferred book choice (new, used, rental, eBook) for each book and add to your cart. Continue through the checkout. In the delivery method section, click the “Pick up at the Store” box located at the far right.  Do this even though you would like the books shipped. This is the only way to access the SIS payment option and have the books shipped. Under the payment option, select SIS. Enter the last nine digits of your student ID as the SIS number.  In the comments box type, “I am an Adult Degree student. Please charge my SIS account and ship this order”. The Phoenix Bookstore will confirm you are part of the program, charge your SIS account for the cost of the books plus the shipping, and ship your books. 
    Once the process is complete and you have successfully placed the order, you will see an order number and receive an email confirmation.  SIS payments are due on the same date tuition is due.  

Do you have a book rental program?

See the Rental Policy.

Books can be purchased at The Phoenix Bookstore, online, or through the EZBooks program (bookstore employees package your books for pick up). See the deadlines for ordering and pick-up dates.

Other payment options can be seen here. These fees must be paid by the due date or late fees will apply. If students do not have enough financial aid to cover all of their charges including pass points, they will be put on the payment plan.

Can I return a textbook if I drop a class?

You can return a textbook if you a drop class. For your reference, there is a deadline each semester to return textbooks. A receipt is required and all items must be in original purchase condition. 

Do you have a book buyback program?

At the end of each term, The Phoenix Bookstore gives students the chance to sell their books back for cash. Generally book buy-back begins the last day of classes and runs through the end of exams.

What are the hours of operation?

Bookstore hours are listed here.

If you have any questions, contact The Phoenix Bookstore customer care at 1-800-321-UWGB or (920) 465-2323.  Thank you for choosing YOUR campus store.