• KNOWLEDGE TRANSFER •
There's so much new knowledge to be gained, we owe it to ourselves to archive our old knowledge in a way that we can retrieve it when issues come up that we've already dealt with once.
"How To..." Documents
We've begun creating cookbook documentation to help users deal with highly repetitive issues and situations:
Examples and Case Studies
We're experimenting with writing case studies. It seems like a good way to capture and retain knowledge gained from working through the real-world problems that come our way: