To DROP one or more classes, but remain enrolled in other classes for a semester; refer to the Tuition & Fee Refund percentage above.

To WITHDRAW you are dropping ALL classes in a semester. For example; taking 12+ week courses and withdrawing in week 1, you will have a 100% tuition refund and a $50 withdrawal penalty. In week 2, again 100% of tuition is refunded, with a $100 withdrawal penalty. In week 3 & 4, you will receive a refund of 50% (owing 50%) with no withdrawal penalty. By week 5 there is no refund, all tuition and fees are due.

WITHDRAWAL for summer, would mean dropping ALL classes in ALL sessions.

NOTE: Non-attendance of class or classes does not have any effect upon fee obligations! An official withdrawal is the only way to alter fee obligations. Withdrawal may not be done on-line. You must contact the Registrar's office to withdraw.

Refund checks can be picked up at the Cashier Window of the Bursar's Office in room 1300 of the Student Services Building on or after the first day of classes.

Refunds resulting from personal check payments will be held for 14 business days from the date of the payment. A ten (10) day hold, from the date of the payment, will be put on any refund from e-check payments.

DUE DATES - Tuition and fees must be paid in full on or before 4:30 pm on the specified due date to avoid mandatory late payment assessments. A Payment Plan is available. See Fee Schedule and Deadlines for specific term due dates.

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PAYMENT METHODS -

On-Line: Sign on to the Student Information System (SIS) and select "Finances/Make a Payment". The two on-line payment methods are Credit Card and Electronic Check. On-line payments are real-time and will reflect in your SIS account activity immediately.

Credit Card/Debit Card : We accept only Mastercard, American Express and Discover. WE DO NOT ACCEPT VISA. There is a convenience fee of 2.5% of the amount paid for both credit / debit cards. CREDIT / DEBIT CARDS ARE ONLY ACCEPTED ON-LINE, NOT AT THE CASHIER WINDOW or over the telephone to the Bursar’s office however, see other telephone payment options below.

Electronic Check (also called eCheck or Electronic Funds Transfer/EFT) : There is no fee for eCheck payments. There is no special setup required with your bank, simply input your bank's routing number (the first nine digits along the bottom of your checks, or contact your bank) and your checking or savings account number. Enter the information exactly as it appears on your bank records. Use your bank account number, NOT the number on your debit card.
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Cashier Window: Fees may be paid in person with cash or check at the Bursar Office Cashier Windows, located in room 1300 of the Student Services Building. Office hours are 7:45-4:30 Monday through Friday.

Make checks payable to UWGB. Please have your student ID card ready when conducting business at the cashier windows. CREDIT CARDS WILL NOT BE ACCEPTED AT THE CASHIER WINDOW.
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Mail: Payments may be mailed to: UW-Green Bay, Bursar’s Office, 2420 Nicolet Drive, Green Bay, WI 54311-7001. Please make checks payable to UWGB and include the student Campus ID number on the payment. Payments must be received in the Bursar's Office by the close of business on the due date. We will NOT honor the postmark of mailed payments. If you would like a receipt, please include a self-addressed, stamped envelope with your payment.
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Drop Box: A drop box is available outside of the Bursar’s Office, Room SS1300, in the Student Services Building for after-hours payments. Please include the student Campus ID number with your payment. If you would like a receipt, please include a self-addressed, stamped envelope. Payments left after the close of business on the due date will be considered late. *************************************************************************************
Telephone:  The toll free number is 866-506-8044.  Payments may be made by telephone using the same credit/debit cards and electronic check options described above.  There is no fee for electronic check payments and there is a 2.5% convenience fee for credit/debit card payments.  We do not accept VISA cards.  Telephone payments are not real-time and will reflect in your SIS account activity the next business day after payment is made.  Telephone payments made by 4:30 p.m. on the payment due date will NOT be considered late.
To make a phone payment you will need the nine (9) digit Campus ID number and the amount due.

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LATE PAYMENT - After the payment deadline (close of business on the due date) an assessment for administrative costs (late fees) will be added to any unpaid account. Late fees will be assessed at $6.75 per credit ($81.00 maximum) . To appeal a late payment penalty, please complete the Late Payment Appeal Form and submit it to the Student Billing Office. Please direct all questions regarding late payment penalties to the Bursar's Student Billing Office (SS 1300, 920-465-2224).

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WEEKS DEFINED - All references to weeks are defined as a week being seven (7) consecutive days from the start of the semester.

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FINANCIAL AID DISBURSMENT - Most financial aid applies to student accounts electronically. Refund checks for scholarships, grants, and loans will be available at the Bursar's Office cashier windows beginning on the first day of classes. You will be required to provide picture identification in order to pick up checks. Billing and payment information is available on-line at the Student Information System. Any balance due after financial aid has applied is the responsibility of the student and must be paid according to the established payment due dates.

If you foresee any problem in meeting fee payment requirements and deadlines, you should consult the Bursar's Student Billing Office for assistance.

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PAYMENT PLAN - For Fall and Spring semesters only, students who owe a minimum of $200 are eligible for the Payment Plan. A down-payment of 40 percent of the total owed must be paid by the fee payment due date. (Financial Aid does count towards this 40%) At the time of the down-payment, the student must have a signed Credit Agreement on file. The balance due will be paid in two equal installments in each of the subsequent months. A non-refundable fee of $25.00 will automatically be charged with the second payment. The fee is charged each semester that the Payment Plan is used. For more information contact the Student Billing Office. A $10 late fee is charged for any late Payment Plan payments.

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INVOICES - NO PAPER BILLS. An EMAIL NOTIFICATION is sent to the student's campus email address in place of paper bills for currently enrolled students who have charges due. The email notification will direct students and parents/guests to the Billing Information link of this website for specific billing information for the current term or directly to the Student Information System (SIS).

The Student Information System (SIS) is the sole source of student financial information. The student and/or guest will need to go to their SIS account to see due dates and all financial information.

Contact the Bursar Student Billing Office (920-465-2224) with any questions regarding your fee assessment, payment deadlines or special exceptions.

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FEE OBLIGATION - Once a student has completed registration, an obligation to pay fees is in effect until such time as that obligation may be reduced by an official withdrawal filed with the Registrar’s Office or reduction of the credit load. If a student is withdrawn for nonpayment of fees and tuition, or withdraws voluntarily with unpaid fees, an obligation to pay fees remains in effect. Non-attendance of classes does not constitute an official withdrawal.

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AUDIT STUDENT - For the complete Auditor policy see the Registrar's Office website.

Audit only students must have written approval from the course instructor prior to enrolling.  Please use the Audit Form in the Registrar’s office to secure approval from the course instructor.  Additionally, audit only students must complete a “special student” application with the Admissions office.

The decision to enroll on an audit basis for tuition purposes must be made at the time of registration.

Any course fees or field trip expenses are the responsibility of each student.

Age 60 and over auditors must be residents of Wisconsin for tuition purposes to qualify for the tuition waiver.  Residency determination will be made at the time of application/admission to the University.

Disabled Wisconsin residents who are receiving federal old age survivors and disability insurance benefits (OASDI) under 42 USC 401 to 403 are allowed to enroll as an auditor free of any fee charges. Students seeking to enroll under this policy must have prior approval from the Student Billing Office.

Audit Student Fee Payment Instructions
You must report to the Student Billing office (SS1300) to have charges manually adjusted to the appropriate audit rate.  Age 60 and over auditors will be required to provide proof of date of birth (Driver’s license or birth certificate).

Auditor fees may vary based on circumstances, contact Student Billing at 920-465-2224 for amounts.  Tuition and fees are due at the time of registration.

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COMBINED CREDITS AND AUDIT CREDITS - A student may change a credit course to audit basis for grading purposes at anytime up to the course drop deadline, but such a change will have no effect upon fee assessments.

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GRAD STUDENT TAKING UNDERGRAD COURSE or UNDERGRAD STUDENT TAKING GRAD COURSE - The assessment of undergraduate tuition versus graduate tuition should be based upon the level of enrollment, i.e., a student enrolled as a graduate student taking some undergraduate courses shall be assessed graduate level fees for all credits. Conversely, an undergraduate student taking a graduate level course shall be assessed undergraduate level fees for all credits, as long as the graduate level course is not later used toward a graduate degree. If these graduate courses are later used toward a graduate degree, the student may be assessed the fee differential at that time.

The student will make this request through the Registrar's office, with a copy to Student Billing. Additional fee assessment will be calculated and due upon this request.

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APPEALS - Questions regarding fee obligations and refunds should be directed to the Student Billing Office. If an appeal is desired, the student should submit a Tuition Appeal Form. In the case of past term delinquent accounts, the right to appeal fee obligations ends once the account is sent to a collection agency.

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ADDED CREDITS - In most situations, adding credits will result in additional fee liability. If you add and drop courses during the 100% refund period and those courses have the same credits, are of the same session length, and begin in the same week, you will not have additional fee liability. Always check your SIS account after making changes to your schedule.

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LATE ADD ASSESSMENT - If a student petitions for permission to add a course after the add deadline, late add fees of $5 per course will be assessed if the petition is approved. Additional fees may also be due since students will be assessed for all adds and drops after the 100% refund period rather than the net result of those adds and drops. Check fee implications with the Bursar's Student Billing Office, before submitting a Late Add Petition to the Registrar.

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COURSE FEES - Certain courses require special fees for materials, field trips, equipment rentals, etc. Course fees will be identified in the timetable. In most cases these fees are a non refundable obligation. You may inquire about the refund policies with the department offering the course.

CLICKER RENTAL - Certain courses require the use of a clicker. Only one clicker is required, regardless the number of clicker courses you are enrolled in for a semester. Starting in the Spring 2010 semester, the fee to rent a clicker is $10.00 per semester and will appear on your SIS account. Clickers must be picked up and returned at the library.

If you drop a clicker course within the add/drop period,and return the clicker to the library, the $10.00 rental fee will be removed from your SIS account.

Click here for more information about clickers.

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DISTANCE EDUCATION (INTERNET) COURSES - The University of Wisconsin Green Bay's policy concerning Distance Education courses, including Internet courses, is that the student will be charged tuition for these courses regardless of any other tuition charge they incur for a semester.

A student will be charged separately for a Distance Education course even when the student's total credits are in the tuition plateau which for Fall and Spring is between 12 and 18 credits. For Summer the plateau is between 6 and 9 credits. The plateau is the range of credits where tuition normally remains the same.

Distance Education courses are defined as "A course that is delivered using a format that requires no face-to-face interaction with the instructor. Distance education courses include those that employ correspondence study, or audio, video or computer technologies." Contact the Student Billing Office if you have questions about your additional fee obligations for these courses.

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RETURNED CHECKS - Any check (paper or electronic) which is returned for non-sufficient funds (NSF) or closed account, will be subject to the appropriate fee and penalty obligations in effect. A $20 returned check charge, as allowed by Wisconsin Statute, will be assessed.

When using the Electronic Check payment method, enter your routing number and account number information carefully. Enter the information requested exactly as it appears on your bank records or contact your bank for assistance. Use your bank account number, NOT the number on your debit card.

If an Electronic check payment is returned "invalid account", the Bursar's office will contact the student via email and letter. Any late fees that are applicable, will be posted to the student's account. If a student receives more than two (2) such notices in a semester, they will no longer be allowed to use the online payment system.

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FOCUS FEE - All new freshmen will be assessed a $200 fee for the FOCUS program. The fee will cover cost associated with programs such as Registration and Resources
(R and R), Summer Connections, Campus Welcome, Orientation, and Major Fair.

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SENIOR FEE - Effective Fall 2007, a one-time fee of $30.00 will be assessed to all students who reach 84 credits. Questions regarding this fee should be addressed to the Registrar's Office.

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MATHEMATICS PLACEMENT TESTING -Effective Fall 2008, all entering freshmen will be assessed a $25 fee for the Wisconsin Mathematics Placement Test.

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STUDENTS EXCEEDING 165 CREDITS - Starting in the fall of 2004, all resident undergraduate students who have accumulated 165 credits (or 30 credits more than required by their degree programs, whichever is greater) will be charged a surcharge, equal to 100 percent of the regular resident tuition, on credits beyond that level. For more information see Tuition Payment for Students Exceeding 165 Degree Credits. The Tuition Surcharge Waiver Form can be found on the Registrar's website.

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WITHDRAWAL AND FINANCIAL AID RETURN POLICY - "UW system institutions are responsible for complying with federal regulations governing participation in the student financial assistance programs authorized under Title IV of the Higher Education Act of 1965, as amended. To the extent that these regulations require a larger refund to federal funding sources than the amount specified by the refund policy, the student will be responsible for the difference." For further information please contact the UW-Green Bay Financial Aid Office.

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