Strategic Plan 2012

Process | Scorecards | Strategy Map [pdf] | 2011 Themes | 2011 Brochure [pdf]

Business and Finance Scorecards

Financial Scorecard

Increase ability to acquire, develop, use and manage resources.

Goal Statement: Develop a campus master plan that supports the University mission and provides for future campus infrastructure needs.

Objective Plan Last Updated Achievement Date Status Contact
Secure the services of planning consultants to assist in the development of a space use plan and campus master plan by end of 2015. Summer 2013 2017 in progress Facilities Director
Develop space use and campus master plans by end of 2017. Summer 2013 2017 in progress Facilities Director

Financial Scorecard

Budget effectively, create greater efficiencies and commit available resources appropriately.

Goal Statement: Ensure that program revenue operations maintain fiscal viability and a high level of customer satisfaction.

Objective Plan Last Updated Achievement Date Status Contact
Review performance of campus food service operation through surveying interested parties, stakeholders, and users on a yearly basis. Summer 2013 Annually
Summer
complete Director of the University Union
Stay in tune to customer concerns by annually reviewing and interpreting customer surveys and comment cards. Summer 2013 Annually (Fall)
Comments Cards (Monthly)
in progress Director of the University Union
By June 2012, research, review and report on any recommended changes to the Phoenix Bookstore business plan. Summer 2013 June 2013, draft being reviewed in progress Bookstore Manager
Establish a University policy, consistent with UW-System policies, on the level of, uses of, and oversight of program revenue and tuition revenue balances and reserves. Establish and maintain a procedure to communicate this information in conjunction with the annual budget process. Summer 2013 September 2013, ongoing in progress Budget Director

Goal Statement: Strengthen ability to react and strategically adapt to rapidly evolving short-term and long-term operating budget changes with increased transparency.

Objective Plan Last Updated Achievement Date Status Contact
Fully engage Planning and Budget Council in the annual operating budget planning process. Meet 4 times/year and additionally as needed. Summer 2013 Annually, with meetings on a quarterly basis in progress Vice Chancellor for Business and Finance
Increase transparency via increased communication through open forums, e-mails, LOG announcements to fully inform the campus community in a timely manner. Summer 2013 ongoing in progress Vice Chancellor for Business and Finance
Integrate and align operational and capital budget processes with the financial planning process to provide long-term financial projections for the University. Summer 2013 ongoing in progress Budget Director

Goal Statement: Continually strive to provide more efficient and effective business processes.

Objective Plan Last Updated Achievement Date Status Contact
In 2013, ensure minimal disruption and confusion for faculty, staff and students during HRS implementation. Summer 2013 2012 in progress Director of Human Resources

Internal Processes Scorecard

Strive to provide competitive compensation and benefits.

Goal Statement: Ensure that employees are fairly compensated.

Objective Plan Last Updated Achievement Date Status Contact
Identify faculty/staff compensation inequities based on relevant and comparable data by selecting a consulting company to provide objective analysis and recommendations. Summer 2013 2012 in progress Vice Chancellor / Director of Human Resources
Inform and engage Planning and Budget Council and Joint Committee on Workload and Compensation to ensure increased transparency on compensation issues. Summer 2013 2012 - ongoing in progress Vice Chancellor / Director of Human Resources
Identify stable and long-term funding sources to address identified compensation issues. Summer 2013 2012 - ongoing in progress Vice Chancellor / Director of Human Resources
Develop a procedure for determining market adjustments. Summer 2013 2012 - ongoing in progress Vice Chancellor / Director of Human Resources

Internal Processes Scorecard

Support promotion of sustainability efforts in all aspects of the University.

Goal Statement: Reduce campus carbon footprint.

Objective Plan Last Updated Achievement Date Status Contact
On an ongoing basis, help educate the campus community concerning the benefits of adopting alternative printing technologies to reduce the campus carbon footprint through a minimum of two annual training sessions and by providing online guidelines. Summer 2013 2012 - ongoing complete Controller/Purchasing Department
By June 2012, expand re-use of campus surplus items and reduce the amount of surplus that goes to the landfill by developing a campus "office supply depot" Summer 2013 2012 complete Controller/Purchasing Department
Reduce the use of energy campuswide by developing a communication plan to educate the campus community on energy saving actions. Summer 2013 2012 - ongoing in progress Facilities Director, Sustainability Coordinator
Add renewable energy capacity to the campus portfolio within next ten years. Summer 2013 Review status yearly; 2021 in progress Facilities Director

Learning and Growth Scorecard

Invest in people and strive to create a work environment that supports personal and professional growth.

Goal Statement: Support campus diversity and institutional environment initiatives.

Objective Plan Last Updated Achievement Date Status Contact
Continue to monitor search processes and educate search chairs on methods to achieving a more diverse applicant pool. Summer 2013 annually complete Director of Human Resources
Continue to provide training and educational opportunities for employees (e.g., harassment and discrimination prevention training). Summer 2013 annually complete Director of Human Resources

 

Stakeholders Scorecard

Provide students with excellent learning opportunities and necessary learning resources, rigorous interdisciplinary academic programs, and a safe and active campus environment.

Goal Statement: Ensure a safe and secure campus environment.

Objective Plan Last Updated Achievement Date Status Contact
Maintain a high level of emergency preparedness on campus through annual tabletop exercises and re-evaluation of response resources. Summer 2013 Annually complete Director of Public Safety
Maintain and expand current campus safety and risk management efforts through conducting a minimum of one formal training session each semester, and encourage ongoing networking to gain insight from campus student and staff groups. Summer 2013 Annually complete Director of Public Safety / Safety Manager / Risk Manager

Goal Statement: Provide appropriate facilities necessary to support the strategic enrollment plan and changes in instructional course delivery methods.

Objective Plan Last Updated Achievement Date Status Contact
Strengthen relationships and understanding between campus and UW System capital budget planning staff through annual face-to-face meetings. Summer 2013 Annually in progress Vice Chancellor /Director of Facilities
Identify and effectively communicate the impact of the strategic enrollment plan on campus facilities through integrated planning discussions. Summer 2013 ongoing in progress Vice Chancellor /Director of Facilities