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Those with keen understanding of their strengths and
needs are in much better position than those with limited or faulty
self-knowledge. In such circumstances, I would hazard, accurate
self-knowledge is worth at least 15 to 25 IQ points – and that’s a lot!
- Howard Gardner, Author of Frames of
Mind
Communication Skills and Competencies
Personal growth occurs through
thoughtful self-analysis. Use the following steps to get started:
- Rate your level of competency on each
skill/competency.
- Select three items that best capture your
strengths.
- Select the three most critical areas for
improvement.
- Complete the form below based on your analysis
of your skills and competencies.
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Construct a “class name card” that indicates your 3
areas of improvement
* Click
here to download a MS Word
version of this form.
Directions: Use the
following rating scale: 1 = needs improvement, 2 = average, 3 = above
average, and 4 = exemplary.
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Rating
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Rating
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Public Speaking
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Organizing a
presentation
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Telling the right
stories
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Speaking with confidence
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Speaking with clarity
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Being persuasive
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Speaking with enthusiasm
& vitality
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Written
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Using proper grammar
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Spelling
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Preparing written reports
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Preparing brochures, memos
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Organizing documents for high impact
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Proofreading & editing
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Meeting management
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Facilitating a meeting
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Leading brainstorming sessions
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Conducting a meeting without taking over
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Analyzing & commenting on the direction of
the group process
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Clarifying expectations of group members
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Creating consensus
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Judiciously evaluating all group members’
ideas
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Problem Solving &
Strategy
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Creating communication
strategy
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Selecting appropriate
names for initiatives
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Solving communication
problems
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Using proper problem
solving techniques
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Selecting the
appropriate channels
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Becoming comfortable
with uncertainty
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Develop strategy to
communicate organizational change
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Research & Analysis
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Discerning underlying
organizational problems
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Assessing communication
practices
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Understanding
implications of new technologies
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Assessing personality
types
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Analyzing audiences
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Collecting & evaluating
research
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Researching markets &
consumers
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Interpersonal
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Being appropriately assertive
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Adapting communication style to different
people
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Listening constructively
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Managing conflicts
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Managing other's expectations
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Conducting managerial interviews (selection,
appraisal etc.)
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Providing corrective feedback
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Focusing on understanding rather than
evaluating
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Treating others with respect
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Visual Information
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Creating advertising campaigns
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Selecting the proper visual images
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Creating proper visual images
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Managing information overload
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Developing persuasive images
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Critical Thinking
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Providing proof for
arguments (Can you prove it?)
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Discerning the implications of ideas (so
what?)
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Developing action plans (What to do?)
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Discerning underlying assumptions (What are
your assumptions?)
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Clarifying definitions of effectiveness (What
is effectiveness?)
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Finding underlying patterns (What is the
pattern?)
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Acting in an ethical manner (Is it ethical?)
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Personal
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Repressing useless
emotions & thoughts
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Listening to negative
feedback
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Properly expressing disagreements with others
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Following through on group responsibilities
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