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Personal Communication Skills Assessment

Personal growth occurs through thoughtful self-analysis. Use the following steps to get started:

Rate your level of competency on each skill listed on the following page.

Select three items that best capture your strengths.

Select the three most critical areas for improvement.

Complete the Summary Analysis form below based on your analysis of your skills.

Construct a “class name card” that indicates your 3 areas of improvement.

Summary Analysis

In column one, list your three greatest strengths. In column two indicate how you could prove you possess that strength.

Strength

Proof

In column one list your three greatest areas of improvement. In column two indicate how you plan on improving and how you will monitor your progress.

Improvement Area

Action Plan & Monitoring

Use the above areas of improvement to create your course “trading card”
Directions: Use the following rating scale to assess your level of competency on each skill:

1 = needs improvement, 2 = average, 3 = above average, and 4 = exemplary.

Rating

Public Speaking

Organizing a presentation
Telling the right stories
Speaking with confidence
Speaking with clarity
Being persuasive
Speaking with enthusiasm and vitality

Written

Using proper grammar
Spelling
Preparing written reports
Preparing brochures, memos
Organizing documents for high impact
Proofreading & editing

Meeting management

Facilitating a meeting
Leading brainstorming sessions
Conducting a meeting without taking over
Analyzing & commenting on the direction of the group process
Clarifying expectations of group members
Creating consensus
Judiciously evaluating all group members’ ideas

Problem Solving & Strategy

Creating communication strategy
Selecting appropriate names for initiatives
Solving communication problems
Using proper problem solving techniques
Selecting the appropriate channels
Becoming comfortable with uncertainty
Develop strategy to communicate organizational change

Research & Analysis

Discerning underlying organizational problems
Assessing communication practices
Understanding implications of new technologies
Assessing personality types
Analyzing audiences
Collecting & evaluating research
Researching markets & consumers

Interpersonal

Being appropriately assertive
Adapting communication style to different people
Listening constructively
Managing conflicts
Managing others’ expectations
Conducting managerial interviews (selection, appraisal etc.)
Providing corrective feedback
Focusing on understanding rather than evaluating
Treating others with respect

Visual Information

Creating advertising campaigns

Selecting the proper visual images
Creating proper visual images
Managing information overload
Developing persuasive images

Personal

Repressing useless emotions & thoughts
Listening to negative feedback
Properly expressing disagreements with others
Following through on group responsibilities

Critical Thinking

Providing proof for arguments (Can you prove it?)
Discerning the implications of ideas (so what?)
Developing action plans (What to do?)

Discerning underlying assumptions (What are your assumptions?)
Clarifying definitions of effectiveness (What is effectiveness?)
Finding underlying patterns (What is the pattern?)

Acting in an ethical manner (Is it ethical?)