Instructions for Changing your Password

Campus passwords or pass phrases must be at least eight characters in length and may be up to 127 characters. They may include any of the following special characters, which includes spaces. (~`!@#$%^&*()+=_-{}[]\|:;”’/?<>,.) Please avoid using a space as the last character in your password since these passwords do not work in D2L or Housing's RMS system.

Passwords are case sensitive, meaning that lowercase and uppercase letters are different. If your password doesn't seem to be working, please check the "Caps Lock" indicator on your keyboard.

We are strongly recommending the use of pass phrases to increase the security of your password while making it easier to remember.

To Change your Password on a Campus Windows PC

• Log into any campus Windows computer.
• After logging in, hold down the Ctrl and Alt keys, then press the Delete key.
• Click the Change Password button.
• Make sure your username and the UWGREENBAY domain are specified.
• Enter your old password, your new password, and then verify your new password. Click OK to finish.

NOTE: When you change your password, you may get a message that your password will not work with older versions of Windows, such as Windows 95 or Windows 98. This will not be a problem -- just click OK.

To Change your Password on a Campus Macintosh

Special Note to Macintosh Users: Anyone using Outlook 2001 (OS 9 Classic Mode) as their mail client must choose a password that is between 8 and 14 characters in length. Otherwise, all other password standards apply.

• Log into your Macintosh computer.
• From the Apple menu choose System Preferences.
• From the View menu choose Accounts.
• Click the Lock button if it appears locked.
• Select the username whose password you want to change.
• Click the Reset Password button (Mac OS X 10.4 only).
• Enter a new password in both the Password and Verify fields.
• Click the Reset Password button (Mac OS X 10.4 only).
• If a dialog box appears with the message saying "Your Keychain password will be changed to your new account password," click OK.

Students: To Change your Password OFF Campus

Students wishing to change their password from OFF campus should use the Online Password Reset. You will be asked to provide your 9-digit Campus ID number, the last four digits of your social security number, and your birthdate.

Faculty & Staff: To Change your Password OFF Campus

When off campus, faculty and staff (both Windows and Macintosh users) can use Outlook Web Access or the Online Password Reset service to change their password. Before you can use the online password reset service, you must set up 3-5 security questions.   The online password reset process requires that you specify your 9-digit Campus ID number, your birth date, and the answers to your security questions.

Anyone who is having difficulty changing their password should call the CIT Help Desk at (920) 465-2309 between 8 a.m. and 4:30 p.m. Monday-Friday. Help Desk workers will need the following information from you before changing your password: Name, 9-digit Campus ID, last 4 digits of your Social Security number and birthdate.

More information: New Password Standards | Managing your password