This document describes the steps necessary for adding another mailbox to your All Mail Folders list. (If you're not seeing the folder list, select View from the main menu, and then click on Navigation Pane) There are two types of email accounts, one is a personal account and the other is called a resource account. The personal account is, of course, for one person, whereas a resource account is usually set up as a collection account for emails that several people will address. For example: faculty and staff having problems or questions about their PCs send emails to a resource account called "Help Desk". Students and staff on campus can send emails to the Registrar's office by emailing "registrar". Depending on your role within a department, you may need access to similar resource accounts.
Keep in mind that before you can access anyone's personal mailbox, the OWNER of that mailbox must give you permission to view their account. Within Outlook, you have the ability to give other people permission to view your Calendar, Inbox, Contacts, Tasks, etc., or perform certain functions on your behalf. For example, you may wish to have an assistant monitor your messages while you are away from the office and handle certain types of requests and actions. You can grant access to particular individuals and control the level of activity they can perform.
In the case of resource accounts like "helpdesk" and "registrar", a network administrator from CIT set network permissions that grant an individual access to the department account. You will need to contact the Help Desk via email or call 920 465-2309 if you would like access to an additional email account.
Let's take the example from above - I would like access to the Help Desk's mailbox. Remember, this is a multi-step process in which a network administrator must set permissions allowing me to access and view this Inbox first. After the folder-level permissions have been set and the Mailbox made visible, I will be able to add the Help Desk's mailbox to my Folder list.
Note: As part of CIT's Summer Rollout, Outlook 2007 will be installed and additional mailboxes will need to be added. receive either a new PC or an updated configuration. In either case, Outlook will need to be reconfigured and any additional mailboxes that you're accessing will have to be added back At this point, just make note of these additional mailboxes. (These will appear in the Outlook folder list below the Personal and Public folders and beneath your Inbox's Sent Items, Tasks, and Web Forms.) The example below shows the personal mailbox of Patricia Theyerl and one additional mailbox, Student - GAC administrator.
1. From Mail Folders in the Navigation Pane, right-click
on Mailbox - YourName. Scroll to the bottom of the menu and select
Properties for Mailbox - Yourname
2. From the General tab, Select Advanced.
3. At the Microsoft Exchange Server window, select the Advanced tab, and then click on Add...
3. The Add Mailbox Dialog box appears. In the Add mailbox text box, type the username of the person or name of the mailbox you are adding.
Click OK to close the Add Mailbox windows. Click OK, and then OK again to close the Outlook Today window.
4. The new mailbox should appear at the bottom of your Mail Folders
list, identified by name.
NOTE: If you are not seeing any folders,
click the plus (+) sign next to the mailbox.
