Information about Email & Calendar Accounts
| Requirements | Establish a Connection
Using Help | Logging On
| Logging Out | Moving Through Your Email
| The Email Message Screen | Expanding
Your Inbox Folders | Creating and Sending a New Message
| Attaching Documents | Managing Folders
| Calendar | Contacts | Change
Password
Faculty, staff and students with a UW-Green Bay email account will be able to access their email and calendar while away from campus through Outlook Web Access (OWA). All that is required is an Internet connection and a web browser such as Internet Explorer. This documentation reflects the appearance and functionality that you will find when you use Outlook Web Access 2003 in Basic mode, which is the default mode using any browser on a Macintosh and any browser other than Internet Explorer on a PC. If you use the Opera browser on a PC, you should explicitly select Basic mode.
The essentials of what you do in Outlook on campus can also be done through OWA, including accessing your Calendar and Contacts, sending and receiving messages with attachments, locating email addresses in the campus Global Address book, and viewing Public Folders. Some of the functions available on a campus workstation are not available through OWA, including spell checking, signatures, and special options and rules. Email accessed from a remote location will still be available to you when you access Outlook from a UW-Green Bay workstation.
Microsoft Outlook Web Access works by generating Web pages that mimic the Outlook application. As with any work done on the Web, the speed at which your pages form is influenced by factors such as the speed of your Internet connection.
To access your email from home, you’ll need an account with an Internet Service Provider (ISP). Internet service can be established through ISPs such as AT&T WorldNet, Infinity, and Green Bay Online; or through services such as America OnLine. Basically, if you can access the Web, you have an Internet connection.
Generally you are also given an email account with your Internet Service Provider as part of the package. These email accounts are separate and distinct from your UW-Green Bay email account. You won’t be accessing your UW-Green Bay account through the application you use to access your ISP email; instead, you’ll be accessing UW-Green Bay email directly from your Web browser.
Any of the popular Web browsers, such as Internet Explorer or Netscape, will
work for remote access on both Windows PCs and Macs. Modem speeds are a personal
issue, but be aware that attachments will move slowly through an older modem
(28.8 or slower). A cable modem or DSL connection will provide faster access.
You may notice a delayed response in OWA for some operations; especially for
operations like loading Public Calendars. Please wait a short time before concluding
that things are not working.
After you have established an Internet connection, launch Internet Explorer or other browser application and go to the University of Wisconsin – Green Bay homepage http://www.uwgb.edu. The Outlook Web Access link can be found on the Current Students, Faculty and Staff, or the A-Z Index pages. Click on one of these links or enter the following URL: http://www.uwgb.edu/webmail.htm
The dialog box that appears will have two fields as shown below. Enter your campus User name (e.g., jacksl21) and password. Select Basic mode at the bottom of the logon screen if this option is presented to you and this is the level of access you desire. Click the Log On button to open Outlook.
screen from Mac here.
Your Web browser generates a Web page that mimics the desktop appearance of Outlook, as shown below. The top few lines, including the title bar, pull-down menus, button bar, and address line, are all part of your browser window. The windows below the address line form your Outlook Web Access area. Only toolbar icons and commands in this lower area can be used to control your email and calendar operations.
The Navigation Pane on the far left includes buttons to your Inbox, Calendar, Contacts, Tasks, Folders, Public Folders, and Outlook Options. (Note that you should ignore the Junk E-mail button. Instead, use the campus Spam folder for viewing and filtering junk email.) The Log Off icon appears last on the Navigation Pane. The Folders selection displays a list of the main level folders, including Deleted Items and Sent Items. To access your private folders, you must go to the Inbox and make sure your folder list is expanded.
After you’ve expanded your Inbox to show folders, additional folders that you have created are listed first in the window on the right. Beneath these folders are the email messages in your Inbox. To collapse the list of folders, click the small box to the left of your name on the dark gray header bar. The minus sign will change to a plus sign within the small box. Click it again to expand your list of folders when you wish. Generally, you will want to keep the folders within your Inbox collapsed when you are reading and manipulating your Inbox messages.
The dark gray bar appearing above the message column headings shows you the name of the current folder. Navigation arrows on the right end of this bar allow you to move up or down through the message pages for the current folder. Email messages are links; if you click on a message it will open in another browser window.
Above the dark gray bar is a toolbar containing the following icons:
Some of these commands require that you select messages or folders. To select items, click the small check box to the left of the message or folder. Below is a description of the common toolbar icons in Outlook.
The graphic below shows the email message Web page or window that appears once you’ve clicked on and opened a message.
The toolbar icons at the top of the message display window allow you to perform the following operations: Reply, Reply to All, Forward, Move the message to another folder, Copy the message to another folder, view the Previous message, view the Next message, or Delete the message. When you are finished reading the message, click the Close button.
If the email message you are reading contains an attachment, it will appear as a link at the bottom of the header area under Attachments. Click once on the attachment to download it to your desktop (or another location if you have specified one.) The download operation will be listed in the Download Manager window. (Hit Apple 4 to bring the Download Manager to the forefront if it does not appear on a Mac.) A new empty browser window may also appear, which you can just close.
Click the New button on the toolbar to create a new email message. The new message form will appear in a separate browser window.
To address your email message, you can type the addresses directly into the To:, CC:, or BCC: text boxes. (Remember that a semicolon must separate multiple addresses.) If you wish to verify your addresses, click the toolbar icon that looks like a head with checkmark. Valid addresses will be shown in black and invalid addresses in red. If you’ve entered an invalid address or wish to delete any address, click it where it appears above the address line, check ‘Delete this recipient from the list’, and click the Apply button.
To search the campus Global Address Book for email addresses, click the To:, CC:, or Bcc: buttons to bring up the Find Names dialog box.
Enter any known information (e.g., first and/or last name) and click on the Find button. At the bottom of the window, you’ll see the addresses of those individuals who match the criteria entered. Click the check box to the left of the desired recipients, and then click To:, Cc:, or Bcc: to insert the checked addresses into the appropriate address line. Click the Close button when you're finished locating addresses.
Tips A maximum of 100 names will be returned for you to select from in the Find
Names listing. If you don't see the intended recipient, refine the name you
originally typed.
When you've finished addressing your message, enter a Subject and the body of the message.
When you’re ready to send your message, click the Send button in the upper-left corner of the email window.
Within the new message form, click the Attachments button (appears as a paper clip) if you wish to attach files to your message. To choose a file to attach, click Browse and locate the file on a local or network drive. Double-click the file to bring it into the “Choose a file to attach” text box. Next click the Attach button so that the file is listed under Current File Attachments. You can continue to attach additional files if you wish. If you change your mind about attaching a file, click the check box to the left of the file and click the Remove button. Click the Go Back To Message button when you’re finished, or click Send to send the message immediately.
You can create and delete folders in Outlook Web Access to better organize your messages. All of your private folders should be created under the Inbox. To create a subfolder in the Inbox or any other folder beneath the Inbox, start with the parent folder displayed on the right. Click on the drop-down list to the right of the New button on the toolbar and choose Folder. Enter a name for your folder and click Create.
Subfolders show up as links at the top of the parent folder window. To access a folder, click on the link for the folder. To back out of a subfolder, click on the Up One Level button, or use the shortcuts in the left-most panel.
To delete a folder, click the check box to the left of the folder name and
click the Delete 
button on the toolbar. Use extreme caution before deleting a folder; there are
few safeguards in place to prevent a mistake.
You can also Move, Copy, or Rename folders by marking the check boxes to the left of the folders and choosing the corresponding command buttons on the toolbar at the top of the window.
The Outlook Web Access Calendar allows you to create and track appointments like you do in the Outlook application. You can organize and schedule meetings with co-workers, as well as update or modify the information (time, location, attendees) as required. When you use Calendar to keep track of your meetings and appointments, co-workers can check your availability for their own scheduling purposes.
The Calendar in Outlook Web Access looks very similar to the Calendar in the Outlook application.
Click directly on the appointment link text to open the appointment in a new
browser window and make modifications if needed. Toolbar commands in the open
appointment window allow you to Send the appointment updates,
Save changes, change Importance settings,
Check address names of invited attendees, view the b of invited
attendees, Attach a document to the email invitation, Delete
the appointment, and select Recurrence options.
Your Contacts folder is your private e-mail Address Book and information storage utility for the people and businesses with whom you regularly communicate. You can store email addresses, street addresses, phone numbers, and other pertinent information in your Contacts. Contacts in OWA are displayed much like they are in the Outlook application.
You can log out of your email account by clicking on the Log Off
icon located at the bottom of the Navigation Pane in the left frame, or by closing
your Web browser. 
After you click Log Off, you will see the screen below. Logging off helps prevent someone else from using the computer to access your mailbox. Even if you plan to continue using the computer to visit other Web sites, click Log Off.
To
get help on the window you're working in, click the Help
button on the toolbar. For information about other Outlook Web Access features
or instructions on how to do something, browse the table of contents in the
Help window.
IMPORTANT: Remember that your Outlook Web Access password is the same password used for logging on to the UW - Green Bay network, the Student Information System, and any of your D2L courses.
Change your campus network/email password by accessing the link to "Student Password Reset". This link is found on the opening windows to Outlook Web Access and also on the main page of the Student Information System.
