FOR FACULTY & STAFF > Remote Desktop
The Remote Desktop service offers faculty and staff access to their campus Windows PC from any location on or off campus via an Internet connection. Your campus PC can be awakened and logged into from either Windows or Macintosh clients any time of the day or night, giving you access to software installed on your PC, your personal network share (drive M), department shares, and office printers.
Notes for First Time Users
- Microsoft VISTA users should install Service Pack 1 to solve performance problems.
- Connections from Internet Explorer (Windows) or Safari (Macintosh) are supported. Firefox on both Windows and Mac is also supported.
- Java must be enabled in your web browser. If needed, you can go to the Java website to download and install this free plugin.
- Dial-up modem connections are not recommended or supported.
- Each person may remotely access one and only one campus PC. (your username has been paired with a specific PC. If this GB# is not correct you will have problems logging in. Please call the help desk if that happens.)
- This service does not allow remote access to a campus Macintosh computer.
If you have any problems connecting: Please email helpdesk@uwgb.edu and include the following information:
- Operating System and Version (Mac, Unix, Windows XP, etc.)
- Version of your Java Virtual Machine
- Problem description -- please be as specific as possible
