Remote Desktop for Faculty and Staff
The Remote Desktop service offers faculty and staff access to their campus Windows PC from any location on or off campus via an Internet connection. Your campus PC can be awakened and logged into from either Windows or Macintosh clients any time of the day or night, giving you access to software installed on your PC, your personal network share (drive M), department shares, and office printers.
- Important security notice!
Please click here for more information from one of our software vendors about a potential security problem for computers using Java version JRE 1.6.0_19 in conjunction with our Remote Lab software (HOB RD VPN v. 1.x)
Notes for First Time Users
- Microsoft VISTA users should install Service Pack 1 to solve performance problems.
- Connections from Internet Explorer (Windows) or Safari (Macintosh) are supported. Firefox on both Windows and Mac is also supported.
- Java must be enabled in your web browser. If needed, you can go to the Java website to download and install this free plugin.
- Dial-up modem connections are not recommended or supported.
- If a remote lab connection is idle for 30 minutes, it will be automatically logged off.
- Maximum connection time is three hours. After three hours you will be warned and then logged off. You may log back in if a machine is available.
If you have any problems connecting: Please email helpdesk@uwgb.edu and include the following information:
- Operating System and Version (Mac, Unix, Windows XP, etc.)
- Version of your Java Virtual Machine
- Problem description -- please be as specific as possible
