ResNet (a.k.a. Residential Network) is the housing resident’s Internet source. In order to access ResNet, you must make sure your computer is updated regularly and protected with firewall and anti-virus software. Also, it is your responsibility to know and understand all of the ResNet Policies.
All residence halls and apartments have wireless Internet access. That being said, personal wireless routers are no longer allowed on campus as they may interfere with the UWGB wireless service installed throughout housing.
Use the "UWGB Wireless" network for wireless access in housing. This is the same network that you may already be using when in the main campus buildings. For information on this wireless network, please refer to the ResNet wireless page for instructions. If you have difficulties connecting to the wireless network, please feel free to contact the CIT Help Desk at 465-2309. If we need to work with your computer to correct the issues, we may ask that you bring it to the Computer Service Center in the lower level of the Community Center, or the CIT Help Desk in the Instructional Services building, room 1150.
If you have guests, they can access the wireless network using the "UWGB Guest" wireless network. The "UWGB Guest" network provides an unsecured wireless connection that is limited to 512 kbps data rates and allows only a few basic Internet protocols such as http and https to be used. Once you've configured "UWGB Guest" and opened a browser, you'll be presented with a portal page where you must enter a valid email address.
For those of you with desktop computers, the wired Internet will function the same way using an Ethernet cable (5E or category 6 with an RJ-45 connector).
For more information on how to access the new wireless network, prepare your computer for campus or any other technology related questions, please see ResNet or Computing & Information Technology (CIT).
Computer Service Center
The Computer Service Center, located in the lower level of the Community Center, can assist you with a number of issues you may have with your computer, such as updating your virus and security protection.
Hours: Monday-Friday, 4:00 PM-7:00 PM
For more information or help with your computer, please see ResNet.
There are two Internet kiosks in the Community Center for you to use: one in the lobby and one on the lower level. You can check your email, search for information, or get assistance with housing related services such as Express Check-Out, applying for housing, or submitting a maintenance request.
HD Cable Television service is provided in all residence halls and apartments through Time Warner Cable. You will need a RG-6 cable (with F-style thread-on type connectors), which can be purchased from the Phoenix Bookstore.
If you don’t have a cell phone, there is at least one public phone in each building. For long-distance calls, however, you will need to purchase a calling card.