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Office of Residence Life



ResNet (a.k.a. Residential Network) is the housing resident’s Internet source.  In partnership with CIT (the campus IT department) connectivity is offered via the eduroam wireless network for smartphones, laptops, and tablets. For more information on eduroam click here.

To get game consoles, streaming devices such as an AppleTV, wireless printers that support AirPrint, or SmartTVs connected use the UWGB-NetReg network. This network allows devices not compatible with the 802.1x authentication used by eduroam to connect. For more on how to connect a device to NetReg click here.

All residence halls and apartments have wireless Internet access. To ensure that campus provided wireless signal is of the highest of quality devices that interfere are prohibited. The devices include but are not limited to personal wireless routers, Wi-Fi direct devices (some printers and streaming devices use this but often can have it disabled in settings), and signal repeaters.

If you have difficulties connecting to the wireless network, please contact the HouseIT at 1-920-465-5163 or e-mail Also, feel free to visit the HouseIT office Monday - Friday 4pm-7pm in the basement of the community center.

If you have guests, they can access the wireless network using the UWGB-Guest wireless network. The UWGB-Guest network provides an unsecured wireless connection that has limited speeds when compared to the general eduroam network and allows only a few basic Internet protocols such as http and https to be used. Once you've configured UWGB-Guest and opened a browser, you'll be presented with a portal page where you must enter a valid email address.

For those of with desktop computers or game consoles that have ethernet ports, wired Internet is available from ethernet jacks in each room (5E or category 6 cable with an RJ-45 connector is required).

HouseIT Service Center

The HouseIT Service Center, located in the lower level of the Community Center. HouseIT can assist you with a number of issues you may have with your computer, such as updating your virus and security protection. Also, they would be more than happy to answer general technology questions in person, over the phone, or via e-mail.

Hours: Monday-Friday, 4:00 PM-7:00 PM
Phone: 920-465-5163

For more information or help with your computer, please see ResNet.

Internet Kiosks

There are two Internet kiosks in the Community Center for you to use: one in the lobby and one on the lower level. You can check your email, search for information, or get assistance with housing related services such as Express Check-Out, applying for housing, or submitting a maintenance request.

Television Service

HD Cable Television service is provided in all residence halls and apartments through Time Warner Cable. You will need a RG-6 cable (with F-style thread-on type connectors), which can be purchased from the Phoenix Bookstore.

Telephone Services

If you don’t have a cell phone, there is at least one public phone in each building. For long-distance calls, however, you will need to purchase a calling card.

Department Info