Confirmation Letter: You will receive a confirmation letter by fax or be contacted about being put on a waiting list within five working days after we receive your registration.  This letter is your receipt.  If you do not receive confirmation prior to attending training you should call 920-465-2724 to check the status of your registration.  Please do not attend training without confirmation.

Cancellation policy: Cancellation Policy: Registrants, registered for a training session offered by ICW Training Partnership, who no longer wish to attend the session for which they are registered must cancel more than five (5) working days prior to the first day of the training in order to avoid fiscal penalties. Registrants who cancel more than five (5) days prior to a training session will be refunded the registration fee they or their agency paid for the cancelled training session.

Registrants who cancel five (5) or fewer working days prior to the first day of the training session will not be refunded the registration fee they or their agency paid for the session or will be billed for the registration fee if the ICW Training Partnership has not yet received the registration fee. However, the registrant will not be charged if they can arrange for someone from their same agency to register and attend in their place. Please inform the ICW Training Partnership of the substitution prior to the training session by calling 920-465-2724.

Registrants who transfer to another training session five (5) or fewer working days prior to the first day of the training session will be treated as a cancellation and the registrant remains responsible for paying the registration fee.

Please Note: Your name as it appears on this registration is how it will appear on all training related documentation (i.e. confirmation letters and nametags).