Academic Complaint Policy
Students who have complaints related to course grades, conduct of classes or other course matters should address those complaints first with the instructor of the course.
If the complaint is related to a course grade: Recognizing that the evaluation of student performance is based upon the professional judgment of instructors, complaints regarding grades will not be considered unless based upon one or more of the following factors:
- an error was made in grade computation;
- the grade was based on factors contrary to those stated in the course syllabus or a reasonable interpretation of it;
- the grade reflected in whole or part some penalty for actions involving the freedom of written or spoken classroom expression;
- the grade involved some breach of federal or state constitutional protections, federal laws, state statutes, Regent’s rules, or UW Green Bay policies
The student should make every effort to resolve the complaint with the instructor before the end of the third week of the following regular semester.
If the complaint is not resolved with the instructor, the student should communicate with the interdisciplinary program chair within one week of meeting with the instructor. If for some reason, the instructor has not contacted the student within the three week deadline, the student should meet with the Chair within one week. The chair should attempt a resolution of the problem.
If no resolution is possible, a complaint may be submitted in writing to the Associate Dean of Liberal Arts and Sciences. In the written complaint, the student must include:
- the nature of the complaint
- the events that led to the complaint
- the attempt at informal resolution
- the desired outcome that the student wishes
- all supporting documentation
After discussion with all parties involved, the Associate Dean will render a decision and notify all parties.