University of Wisconsin - Green Bay

What Is And Why Should I Use It?

is a library service which simplifies getting to full text journal articles. Look for the button when searching our online databases. A window will open up listing the ways in which you can get an article. The options you see will vary depending on the item. They could include:

• Online full text of the journal article
• Table of Contents to an electronic journal
• Link to a database where you must enter a search for the article you want
• Automatic search of the Cofrin Library Catalog for a print copy of the journal
• An Interlibrary Loan/ILLiad form to order the item from another library
• Assistance from Ask A Librarian via email

Please note: Multiple windows will open up during a search.

Who Can Use ?

UW-Green Bay faculty, students and staff, whether on-campus or off-campus, and anyone who is in the library.

How Do I Use It From Off Campus?

Go the the library's web site. You can enter a search in the green box (articles tab) or click on Databases by Subject." After logging in with your campus username and password, will be available as you search the library databases.

Troubleshooting

Windows and Buttons

Why don't I see the button in every database?

• Some databases do not support the technology that it uses.
• If JavaScript is disabled on your browser, the button will not display.
• Sometimes you need to click on the article you want to see the button.
• If the item you want already has a full text link, the button may not display.

Why doesn't anything happen, or any windows open, when I click on ?

If you are using a program such as Pop-up Zapper for Mac OS X or Pop-up Stopper, it will stop the browser from opening pop-up windows. You will need to disable this software to allow to function, since it uses pop-up windows.

Problems Getting to the Full Text

Why isn't the full text always available?

A lack of full text most likely reflects one of two things:

• Either the item isn't available online (often the case for earlier years, and in some cases the latest issue, ) or
• The Library doesn't subscribe to the title online. That's why the other options in the menu are important. Use the Cofrin Library Catalog option to see if the Library owns the desired item in print form or use the Interlibrary Loan/ILLiad option to request it from another library.

Why do some full text links take you to the journal's home page (or Table of Contents or article abstract) and not the full text of the specific article?

gets you as close to the full text as it can. Sometimes it can go straight to the full text; other times the best it can do is take you to the table of contents of the journal's home page, where you'll have to navigate the publisher's site to get to the full text. Essentially, a full text link means that full text is available, but in some journal databases, you may need to do a second search to get to the article you want.

Why are there multiple options for full text for some journals? Which one should I choose?

For some journals, we have full text articles from the publisher site. Other publishers have agreements with full text providers (such as EBSCOhost). Or the full text might be available in article database such as Proquest. With we can provide all the available options in one place, allowing you to click and go to the article without searching the databases individually. That's especially useful as a 'back-up' when one access point is temporarily unavailable.

What should I do when doesn't find the full text?

When full text is not available online, you can check the catalog to see if the library has the item in print format. If the catalog search results in "no hits", you can request the item from interlibrary loan by selecting the "Interlibrary Loan/ILLiad" service from the menu.

Issues with Specific Databases

What do I do if the database asks me for a password?

Only a few journals require special passwords to get the full text of articles. If a special ID and password are required, you can ask the reference librarian at the 3rd floor reference desk or you can use Ask A Librarian for online assistance.

When I click on the link for Lexis-Nexis, why don't I go to the full text?

Lexis/Nexis Academic is one of the databases that can't link to a specific article. You'll need to repeat your search for the item in the full text database.

When I do a follow-up search using one of the Web of Science options in the window, why does it search all of the databases, and not just the one(s) from my original search?

Unfortunately, there is no way to communicate your original database selection to when it does the follow-up search. You have two possible courses of action:

• Choose your option; then, when you are back in Web of Science, click on "Home" and "Full Search", select the appropriate database, and redo the search there.
• Return to your original search session, back up to the General Search page, and enter the new search there.

Other

What does a "bad URL," "Error 404" or some other "not found" message mean?

A full text link might not work because:

• The full text may not be online yet if it's a recently published article. Citations are often available in databases before the full text appears.
• There was a typo or error in the citation. uses the citation information to find the article. If there's incorrect information in the citation, it won't be able to find the full text. In that case, it may instead link to the journal publisher's Web site so you can search for the article there.
• Access to the article may have recently changed from full text to citation only.
• If there are problems, please report them to the Reference Desk on the library's third floor or use Ask A Librarian on the online menu.

I already have a citation for an article or book. Can I use to look for it?

Yes. Enter the citation information you have into the Check Your Citation form. Click the Go button and a menu will display the options available for your citation.

Check Your Citation does not seem to be working. What should I do?

The following tips may help solve the problem:

• The title of the journal or book (or an ISSN or ISBN) must be filled in.
• Some standardized journal abbreviations work, but complete journal title or ISSN is the most effective.
• Check for typographical errors; spelling and spacing count!
• The ampersand (&) character does not work; spell out the word "and".
• Finish filling out the online form before you hit the Return or Enter key on your computer, or you will submit an unfinished form.
• Stop at the library Reference Desk or contact Ask A Librarian for assistance.

Where can I get more help, report a problem or make a comment?

Stop at the Reference Desk on the library's 3rd floor or use Ask A Librarian to send an e-mail or start a live chat with a reference librarian.