Registration: 8:30 a.m.
DESCRIPTION: "Access" in Child Protective Services is defined as "a process for receiving, analyzing and documenting reports of alleged child abuse or neglect." This one day training starts with a discussion of the role and purpose of Access within the framework of child welfare, and moves to discussion and practice of interview skills appropriate for interacting with someone who is reporting possible child maltreatment. Interview techniques for various stages of the call are covered, including establishing positive contact, addressing the caller's emotional needs, explaining the function of access, allowing the caller time to describe the situation and reason for calling, interviewing to gather additional necessary information, formulating and describing next steps, and closing the call. Participants then listen to a pre-taped conversation between a caller and a social worker, and practice picking out relevant information. Following this exercise, participants engage in an activity and discussion regarding how the quality of the information gathered is related to the screening and urgency decisions made by their supervisor. Access Standards are integrated into the training where applicable.
Participants will be asked to complete the "Access Preservice Module" before attending this one day hands-on Access Training.
TARGET AUDIENCE: Access Training is appropriate for any agency staff with responsibility for child protective services (CPS) Access. This includes both social workers and para-professionals who take after hours calls, as well as those who perform the Access function on a regular or rotating basis.
- Foster Parents
Intertribal Child Welfare Training Partnership - Milwaukee Child Welfare Partnership for Professional Development - Southern Partnership - Western Wisconsin Partnership - Wisconsin Child Welfare Professional Development System - Behavioral Health Training Partnership - University of Wisconsin-Green Bay
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