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Wisconsin Caregiver Academy

Nonverbal Communication and Body Language: Discover the Blueprint to Better Communication with Staff and Residents

Leadership Development Series

Nonverbal Communication and Body Language: Discover the Blueprint to Better Communication with Staff and Residents

This interactive training looks at body language from the perspective of how understanding nonverbal cues directly impacts relationships with your staff and residents. Participants will identify situations that are unique to caregivers and how using nonverbal communication is critical to working with the elderly, especially those with dementia or Alzheimer’s Disease. Attendees will be able to apply the techniques and best practices learned at this workshop to enhance their everyday communication with staff, residents and family members.

Half-Day Course, $89

Includes instruction, continental breakfast, materials and certificate of completion
This session awards 4 NHA Continuing Education Credits.

June 7, 2018
Registration 7:30-8 a.m.
8 a.m.-12 p.m.

Radisson Hotel & Conference Center · 2040 Airport Drive, Green Bay, WI
Reserve a hotel room with special pricing on the Radission Hotel & Conference Center website or call (920) 494-7300 and mention UW-Green Bay to get the special rate.

Register » Printable Registration Form » Download Brochure »

Kristin Bock Photo


Kristin Bock, BA in psychology, is a certified body language specialist with more than two decades of experience in the human services industry, including assisted living, long-term care, management and human resources. Kristin’s background includes direct practice, administration and supervision in those settings. She has more than 15 years of experience as an employee trainer for caregiving professionals throughout Wisconsin.

New in 2018: Task-Specific and NHA Continuing Education Opportunities

UW-Green Bay’s Wisconsin Caregiver Academy is offering its first “Leadership Development Series” with an emphasis on person-centered care. All four courses in this series will count towards your 24 hours of National Association of Long Term Care Administrator Board (NAB) continuing education renewal requirements.

Each session awards NHA Continuing Education Credits.

Leadership Development Series Savings

Save $75 when you register for all four courses in the Leadership Development Series.

Contact Us

Phone: (920) 465-2642

Registration and Cancellation Policy

  • A full refund minus a 10% processing fee is given when cancelling more than 10 days prior to an event.
  • A 10% processing fee will be added when transferring your registration to another date more than 10 days prior to an event.
  • No refund is issued 10 or fewer days prior to an event.
  • A substitute may attend in your place.
  • In case of low enrollments, we reserve the right to cancel programs and return a full refund.
  • Please make your check payable to UW-Green Bay – Continuing Ed. CPE.
  • If you have a disability and desire accommodations, please advise us when you register.