Connecting to the Wired Network
- Ensure that your computer has an ethernet port. The port is similar to a telephone jack, but larger. Most new computers have an ethernet port, however some are now coming without them due to size limitations (MacBook Air, some ultrabooks, and some netbooks). Also game consoles often do not have one. Depending on the computer/console, you can often buy ethernet adapters to work around this issue.
- Purchase the necessary cables from the Phoenix Bookstore to connect your computer to the data jack in your residence. See the cabling specifications page for the type of cables needed and how to install them.
- Install the cables. You will install the cable into the blue or gray data wall jack in your residence. (Do not install the cable in the white or beige wall jacks - these are for telephones.) Plug the other end of the cable into your computer's Ethernet port. It does not matter which end of the cable you plug into the data jack or the computer - they are both the same.
- If your computer does not automatically connect to the network and internet, you may need to change some settings. Set up your computer's operating system to enable the TCP/IP protocol and to use DHCP (Dynamic Host Configuration Protocol) to assign a network address to your computer. It may require a shutdown and reboot of your computer to enable these changes. For details on how to do this, see the Configuring TCP/IP page. Any other protocols (IPX/SPX, NETBIOS, NETBEUI, etc.) should be disabled for your NIC card.
- Test your connection. Try opening the campus homepage at www.uwgb.edu. When you first start your web browser and your network connection is not set up properly, your computer may launch a program called a Connection Wizard. This wizard can be used to configure your network settings. One of the settings will be 'Auto-detect Your Network Settings'. If your computer starts up the wizard, you may want to use this auto-detect choice to try to enable your computer to work on ResNet. If your connection does not work, please check to see that your computer is configured correctly according to the Configuring TCP/IP and Troubleshooting pages.
Computers on ResNet that become infected with viruses will be set apart from the rest of the ResNet network and placed in a separate “quarantine” network. These computers will have very limited access to Internet resources. This is done to protect the rest of the computers on the ResNet network. Advice for users on the Quarantine network.
- If your connection was working and now you have issues, let us know!