Effective Communication

Date, Time: 12/1/2015-12/2/2015, 8:30:00 AM-3:30:00 PM
Location: Business Assistance Center - Green Bay
Fees: $425

   Brochure (.pdf)

Your success as a leader is determined by your ability to work productively and appropriately with people. Improving the day-to-day communication among and with your employees increases your company’s productivity, your employees’ satisfaction, and overall effectiveness of work teams. Specific benefits of effective communication include:

• Gain greater awareness of your own communication style and its impact on others
• Enhance your ability to listen – even with daily distractions
• Determine how your nonverbal communication impacts your effectiveness
• Discover how “perception” is as important as “reality”
• Learn how to check for understanding
• Improve your personal and organizational effectiveness

The learning environment for Effective Communication has been carefully designed to ensure your maximum benefit. This program provides you with the tools you need to be a better leader, while keeping you engaged though discussion, assessments, case studies and exercises. In this workshop, you will learn:

• The fundamental principles of communication
• How perception can affect communication
• How communication affects credibility
• The importance of persuasive communication
• How to listen effectively
• Differences between facts and inferences
• How to give constructive feedback

Who should attend:

• Small business owners
• Team leaders
• Supervisors
• Managers

Our workshops are designed for people who supervise others. The concepts and skills taught are also relevant to all who work with people in a team environment.

Whether you own your own business, or work in an office, at an agency, in a health care facility, or manufacturing plant, you will find the seminars applicable in your environment.

Instructor:

Terra L. Fletcher, owner and founder of Fletcher Consulting, has nearly a decade of experience in business development and marketing consultancy. Her business/community growth and communication strategies have benefited over 70 nonprofits, public and private businesses, chambers of commerce, and higher education institutions.

Fletcher has provided strategic marketing solutions including branding, website optimization, design, videography, copywriting, and social media marketing. Fletcher has composed marketing and editorial calendars, implemented targeted marketing campaigns, written policies and procedures, improved advertising ROI, and increased sales for her clients in a variety of industries. She has been a keynote speaker for professional organizations, associations, businesses, and chambers of commerce.

Fletcher has partnered with the American Counseling Association of Missouri, College of Menominee Nation, Insurance Industry Charitable Foundation, Green Bay Current, Shawano Area Young Professionals, Oneida Tribe of Indians of Wisconsin, and Bowman Performance Consulting. Fletcher was awarded Entrepreneur of the Year by the Shawano Country Chamber of Commerce in 2012.

For more information, contact:

Director
(920) 366-9065
E-mail: sbdc@uwgb.edu

 

               

 

The Wisconsin SBDC Network is a proud part of the Institute for Business & Entrepreneurship in the Universities of Wisconsin. It is funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the SBDC office at UW-Green Bay at sbdc@uwgb.edu or call 920-366-9065.