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Small Business Development Centerat UW-Green Bay

Effective Communication

Date, Time: 10/30/2018, 8:30:00 AM-3:30:00 PM
Location: Advance Business & Manufacturing Center, Green Bay
Fees: $200

Register Online    Brochure (.pdf)

Improve your communication for greater impact!

Your success as a leader is determined largely by your ability to work productively and appropriately with people. Improving day-to-day communication among and with your employees increases your company’s productivity, your employees’ satisfaction and overall effectiveness of work teams. Specific benefits of effective communication include:

  • Gain greater awareness of your own communication style and its impact on others
  • Enhance your ability to listen — even with daily distractions
  • Determine how your nonverbal communication impacts your effectiveness
  • Discover how perception is as important as reality
  • Learn how to check for understanding
  • Improve your personal and organizational effectiveness

The learning environment for Effective Communication has been carefully designed to ensure your maximum benefit. This program provides you with the tools you need to be a better leader, while keeping you engaged though discussion, assessments, case studies and exercises. In this workshop, you will learn:

  • The fundamental principles of communication
  • How perception can affect communication
  • How communication affects credibility
  • The importance of persuasive communication
  • How to listen effectively
  • Differences between facts and inferences
  • How to give constructive feedback

Who should attend

  • Small business owners
  • Team leaders
  • Supervisors
  • Managers

Our workshops are designed for people who supervise others. The concepts and skills taught are also relevant to all who work with people in a team environment.

Whether you own your own business, or work in an office, at an agency, in a health care facility or manufacturing plant you will find the workshops applicable in your environment.


Cheryl Stinski is a mediator, trainer, coach and author who has been passionate about conflict resolution for the past 20 years. She has practiced exclusively in the field since 1993, first as director of a community mediation center and then establishing a private practice in 1995. In addition to degrees in human services and communication, Cheryl has logged more than 1,000 hours in mediation and conflict resolution training and has earned several certificates. She has been extensively involved with the Wisconsin Association of Mediators, chairing the Communication and Public Education Committee, co-coordinating the annual Peer Mediation Institute and co-authoring WAM’s Model for Basic Mediator Training and Guide to Selecting a Mediator.

Cheryl has received national recognition for her “Collaborative Community/School Conflict Resolution Model Program” and was the recipient of WAM’s 2001 President’s Award for Outstanding Service. Cheryl has trained thousands of professional, volunteer and student mediators throughout the country and has been an adjunct professor for Aurora University, teaching mediation and conflict resolution.


For more information, contact:

(920) 496-2117


Funded in part through a Cooperative Agreement with the US Small Business Administration (SBA). Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact Tara Carr, 2701 Larsen Road, Green Bay, WI 54303, and (920) 496-2117. The support given by the SBA does not constitute an expressed or implied endorsement of the opinions, products, or serves of the SBDC. The Small Business Development Center is part of the UW-Green Bay Division of Outreach and Adult Access. We are also a partner in education with the University of Wisconsin-Extension. SBDC programs are nondiscriminatory and available to individuals with disabilities. AA/EOE.


        Link to SBA site        



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