Resolving Organizational Conflict

Date, Time: 3/12/2019, 8:30:00 AM-3:30:00 PM
Location: UW-Green Bay, Sheboygan Campus, 1 University Drive, Sheboygan, WI
Fees: $200

   Brochure (.pdf)

It’s not the conflict that matters, but how you choose to handle it.

The learning environment for Resolving Organizational Conflict has been carefully designed to ensure your maximum benefit. This program provides you with the tools you need to be a better leader, while keeping you engaged though discussion, assessments, case studies and exercises. In this seminar, you will learn how:

• Perceptions can create conflicts
• Emotions can heighten conflicts
• Active listening benefits you in a conflict situation
• Your personality shapes your communication style
• To fit your communication to the receiver
• To identify the root causes of conflict in your organization
• To prioritize steps for implementing solutions

Do you struggle to

• Improve your conflict management skills
• Teach others how conflict can be positive
• Overcome your fear of conflict
• Increase the morale of your work group
• Get more out of relationships

Learn how to build trust, self-esteem and constructive communication through effective conflict management.

Use conflict to clarify relationships, heighten creativity and approach old problems from new perspectives.

Discover the roles, expectations, perceptions, feelings and past experiences play in current conflicts.

Examine the impact that different backgrounds, personalities and work styles have on conflict.

Instructor:

Cheryl Stinski is a mediator, trainer, coach and author who has been passionate about conflict resolution for the past 20 years. She has practiced exclusively in the field since 1993, first as director of a community mediation center and then establishing a private practice in 1995. In addition to degrees in human services and communication, Cheryl has logged more than 1,000 hours in mediation and conflict resolution training and has earned several certificates. She has been extensively involved with the Wisconsin Association of Mediators, chairing the Communication and Public Education Committee, co-coordinating the annual Peer Mediation Institute and co-authoring WAM’s Model for Basic Mediator Training and Guide to Selecting a Mediator.

Cheryl has received national recognition for her “Collaborative Community/School Conflict Resolution Model Program” and was the recipient of WAM’s 2001 President’s Award for Outstanding Service. Cheryl has trained thousands of professional, volunteer and student mediators throughout the country and has been an adjunct professor for Aurora University, teaching mediation and conflict resolution.

For more information, contact:

Director
(920) 366-9065
E-mail: sbdc@uwgb.edu

 

               

 

The Wisconsin SBDC Network is a proud part of the Institute for Business & Entrepreneurship in the Universities of Wisconsin. It is funded in part through a Cooperative Agreement with the U.S. Small Business Administration. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the SBDC office at UW-Green Bay at sbdc@uwgb.edu or call 920-366-9065.