Frequently Asked Questions (FAQ)
The Basics
Q: What
is the University ID?
Q: What
is the University ID used for?
Q: What
is the Campus ID number?
Q: How do
I take care of the University ID?
Passpoint Account
Q: What is a Pass
Point Account?
Q: How do
I purchase Pass Points?
Q: Can I
receive cash from my Pass Point Account?
Q: How long
are my Pass Points available to me?
Q: Are Pass
Points refundable?
Dining Plans
Q: Who
is required to purchase a dining plan?
Q: What is the minimum Residence Hall Dining Plan?
Q: Where
can I use my dining plan?
Q: Are the dining plans at UW-Green Bay an “all you can eat”
style?
Q: When do I have to spend my dining plan?
Q: What
if I didn’t spend my entire dining plan?
Q: What if I want to add to my dining plan?
Parents
Q: How
can I purchase Pass Points for my son or daughter?
Q: How
can I check my son or daughter’s account balances?
The Basics
Q:
What is the University ID?
A: The University ID is a single, recognizable identification
card for people who are affiliated with UW-Green Bay. The University
ID is also a debit card that will allow you to use your personal
debit account (Pass Point Account) for purchases around campus.
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Q:
What is the University ID used for?
A: The University ID is used for:
· Identification
· Library Services
· Vending Machines Purchases
· Photocopy and Microfiche Printing Services
· Laundry Services
· Dining Plans
· Building Access
· On Campus Retail Outlets
· Kress Events Center(students and paid members)
· Printing from Campus Computer Labs
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Q:
What is the Campus ID number?
A: It is a random number assigned to all individuals affiliated
with UW-Green Bay for purposes of identification. The Campus ID
number will be used to identify you in a variety of on-campus systems.
It replaces using the social security number as an inter-campus
ID number. Your Campus ID number is the last 9 digits printed on
the front of your University ID.
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Q:
How do I take care of the University ID?
A: Place your University ID in a protective sleeve so it will
not rub against another card and damage the surface of the magnetic
stripe. Do not carry your University ID in your pocket. Keys and loose
change may damage the magnetic stripe of the card and it may bend
or break, making it unusable. Never leave your University ID or any
other personal belongings unattended.
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Pass Point Account
Q:
What is a Pass Point Account?
A: As a student, faculty or staff of UW-Green Bay, you have
a Pass Point Account that can be accessed by the magnetic stripe
on your University ID. You can prepay for goods and services by purchasing
Pass Points that can be used at most retail and service locations
on the UW-Green Bay campus. The Pass Point Account is a declining
balance or prepaid debit account. When you make a purchase with
your Pass Points, the amount of the purchase will be deducted from
your Pass Point Account and your remaining balance will be displayed
at the cash register or unattended reader.
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Q:
How do I purchase Pass Points?
A: You can purchase Pass Points through the University ID Services
website, at any retail area in the University Union, or at one of
our Value Transfer Stations located on the 3rd floor of the Cofrin
Library or in the General Access Computer in the IS building.
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Q:
Can I receive cash from my Pass Point Account?
A: No, your Pass Point Account is a prepaid debit account.
Please do not confuse it with an ATM card. You are not able to withdraw
cash from this account at any time.
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Q:
How long are my Pass Points available to me?
A: Pass Points are available
to you until you are no longer enrolled in classes or no longer
actively employed by UW-Green Bay.
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Q:
Are Pass Points refundable?
A: Pass Points are non-refundable while you are enrolled
or employed at UW-Green Bay. However, within two weeks after your
departure from the University, you are eligible for a partial refund
of your balance upon your request. A $25 administrative fee will
be deducted from your balance before the refund is issued. Refunds
will not be issued for balances below $25.
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Dining Plans
Q:
Who is required to purchase a dining plan?
A: Students who choose to live in a Residence Hall are required
to purchase one of the Residence Hall Dining Plans that are available.
Students living in a campus apartment or off-campus are not required
to purchase a dining plan, but can if they choose to. For those
students, we have the Apartment/Commuter Dining Plans.
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Q:
What is the minimum Residence Hall Dining Plan?
A: The minimum Residence Hall Dining Plan in 2007-2008 is
$600.
Students living in a Residence Hall in the Fall of 2008 and Spring of 2009 will be required to have a $700 minimum Dining Plan.
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Q:
Where can I use my dining plan?
A: Students can use their dining plan at any campus restaurant
or convenience store (food items only).
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Q:
Are the dining plans at UW-Green Bay an “all you can eat”
style?
A: No, all of our dining plans are declining balance plans.
This means that the dining plan amount that you purchase is given
to you as a prepaid debit account to spend in campus restaurants
and the convenience store (food items only). There are no restrictions
on where or when students can eat.
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Q:
When do I have to spend my dining plan?
A: All dining plans must be used by the end of the Academic
Year (May 31).
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Q:
What if I didn’t spend my entire dining plan?
A: Residence Hall students will have the opportunity to convert
any balance over $25, but not exceeding $100, of remaining Dining
Points to Pass Points the last week of the spring semester. Any
remaining Dining Points that are not converted to Pass Points must
be used by May 31.
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Q:
What if I want to add to my dining plan?
A: Students can add to their dining plan any time during
the year at the University Information Center in the University
Union.
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Parents
Q:
How can I purchase Pass Points for my son or daughter?
A: Use the “Quick Deposit” feature on the University
ID Services website at www.uwgb.edu/union/id. You will need
to know your son or daughter’s social security number and
your MasterCard or VISA.
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Q:
How can I check my son or daughter’s account balances?
A: There is no way for you to check you son or daughter’s
account balance unless they share that information with you. We
are not legally permitted to give you that information.
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