Scholarship

Books & Book Chapters

  • Clear Thinking in an Age of Hype, Nonsense, and Anxiety, August 2020 (ebook). See website for details.
  • Social Media Strategies: Tools for Professionals and Organizations published by Sage Publications, 2018.
  • Communicating for Managerial Effectiveness (6h edition) published by Sage Publications, 2017.
  • “Uncertainty.” A chapter in the International Encyclopedia of Organizational Communication, forthcoming (co-authored with M. Lee Williams).
  • “For Profit Organizations.” A chapter in the International Encyclopedia of Organizational Communication, forthcoming (co-authored with Robert J. DeKoch).
  • “Organizational communication: Principles, practices, and leadership.” In B. J. Carr (ed.), Communicating Across the Disciplines, 167-182. Dubuque, IA: Kendall Hunt Publishing, 2016.
  • Communicating for Managerial Effectiveness, 5th Edition, Sage Publications: Thousand Oaks, CA, 2013.
  • Transforming Leaders into Progress Makers: Leadership for 21st Century, Sage Publications: Newbury Park, CA, 2011 (co-authored with Robert J. DeKoch).
  • Communicating for Managerial Effectiveness, 4rd Edition, Sage Publications: Newbury Park, CA, 2010.
  • “The Questionnaire Approach.”  A chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 2009.  (revision of previous article for the first edition).
  • “A Communication Audit of a Paper Mill.”  Chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 2009 (co-authored with Laurey Berk). (revision of previous article for the first edition)
  • Communicating for Managerial Effectiveness, 3rd Edition, Sage Publications: Newbury Park, CA, 2005.
  • Downs-Hazen Communication Satisfaction Questionnaire. A chapter in the book, Assessing Organizational Communication: Strategic Communication Audits by Cal Downs & Allyson Adrian, Guilford Press, New York, 2004.
  • Accogliere l’incertezza: L’essenze della leadership, Guerini E Associati: Italy, 2003 (Italian Translation of Embracing Uncertainty: The Essence of Leadership).
  • “Communicating about Organizational Uncertainty.”  (co-authored with M. Lee Williams) A chapter in the book, Key Issues in Organizational Communication, D. Tourish (Ed.) Routledge: London & New York, 2003.
  • Embracing Uncertainty: The Essence of Leadership, M.E. Sharpe: Armonk, NY, 2001 (co-authored with Robert J. DeKoch).
  • Communicating for Managerial Effectiveness, 2nd Edition, Sage Publications: Newbury Park, CA, 2001. (Best seller for Sage Publications)
  • “The Questionnaire Approach.”  A chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 1999.
  • “A Communication Audit of a Paper Mill.”  Chapter in the book, Auditing Organisational Communication, O. Hargie and D. Tourish (Eds.) Routledge: London & New York, 1999 (co-authored with Laurey Berk).

Major Scholarly Articles

  • “Decision Downloading.” MIT Sloan Management Review, 48 (2), 77 -82, Winter 2007. (co-authored with M.L. Williams).
  • “Conceptualizing and measuring how employees and organizations manage uncertainty.” Communication Research Reports, 22, 315-324, 2005. (co-authored by M. L. Williams).
  • “Trasformare l’incertezza in fonte di progresso.”  Sistemi & Impresa, Giugno 2004, 23 – 29 (co-authored with Riccardo Paterni).
  • “Leaders as Strategic Communicators.” Ivey Business Journal, May/June 2002, 51-55  (co-authored with Laurey Berk & M. Lee Williams).
  • “Embracing Uncertainty: The Executive’s Challenge.” Journal of Change Management, March 2002, 212-228 (co-authored with M. Lee Williams & Robert J. DeKoch).
  • “Embracing Uncertainty: The Hidden Dimension of Growth.” Ivey Business Journal, January/February 2002, 30-35  (co-authored Robert J. DeKoch & M. Lee Williams).
  • "A Strategy for Communicating about Uncertainty."  Academy of Management Executive, November 2000, 41- 58 (co-authored with Robert J. DeKoch & Tom Cashman).
  • “Strategically Communicating Organisational Change.”  Journal of Communication Management, August 1996, 15-28 (co-authored with L. Berk).
  • “Business Communication Technologies:  A New Course”.  Published in Business Communication Quarterly, June 1995  (co-authored with T. Meyer).
  • “Employee Perceptions of the Relationship between Communication & Productivity.”  Journal of Business Communication, 1993, 30(1), 5 – 28 (co-authored with C. Downs).
  • “Communication Satisfaction:  A Useful Construct?”  New Jersey Journal of Communication, Fall 1993, 1(2), 84 - 102 (co-authored with D. Girard).
  • “Organizational Communication:  An examination of four instruments.”  Management Communication Quarterly, November 1988, 2(2), 245-282 (co-authored with H. Greenbaum & S. Willhnganz).
  • “Exploratory Research on Employee Publication.”  Journal of Business Communication, Summer 1986, 23(3), 5 – 18 (co-authored with J. Crevcoure & L. Hartel).
  • “Effective Performance Appraisal:  Viewpoints from Managers.”  Journal of Business Communication, Summer 1985, 22(3), 49 - 58  (co-authored with Angela Laird).
  • “Perceptions of a Political Campaign Event:  Media vs. Personal Viewing.”  Journal of Broadcasting, Summer 1976, 20(3), 303-312 (co-authored with Craig Corgan & Lynda Kaid).

Other Publications (Partial List)

  • “Face Uncertainty with positive plans, actions.” The Business News, May 20, 2020, 18(5), p. 33 (with Robert DeKoch).
  • “7 Lessons Learned from COVID”  The Press Times, August 2020.
  • Inside Higher Education: “How Universities Can Neutralize the Propagandists of the Day” see https://www.insidehighered.com/views/2019/04/10/universities-can-help-keep-propagandists-dominating-our-social-and-information (April 2019)
  • Article competitively selected and published by National Communication Association “Why Fake News Can Be Great News for Universities”:  See https://www.natcom.org/communication-currents/why-fake-news-can-be-great-news-universities  (August 2018)
  • Inside Higher Education: “How Universities Can Neutralize the Propagandists of the Day” see https://www.insidehighered.com/views/2019/04/10/universities-can-help-keep-propagandists-dominating-our-social-and-information (April 2019)
  • The Journal of Leadership Studies: “Smart Leadership Communication in the Age of Mobile Phones.  Smart Leadership Communication in the Age of Mobile Phones” - Clampitt - 2018 - Wiley Online Library
  • “Dr. So What’s Tips on Communication” 2014, see www.drsowhat.com  (self published e-book)
  • “Embracing Uncertainty: The Hidden Dimension of Growth.” In the Wisdom of Snap Judgments edited by Nasreen Taher, ICFAI University Press: Punjagutta, India, 2006.  (co-authored with Lee Williams & Robert J. DeKoch)  Note: Chapter based on previous article published in Ivey Business Journal.
  • “Leaders as Strategic Communicators.” Ivey Business Journal, Podcast of a previously written paper, 2006.  (co-authored with Laurey Berk & M. Lee Williams).
  • “Embracing Uncertainty: The Hidden Dimension of Growth.” Ivey Business Journal, Podcast of a previously written paper, 2006.  (co-authored Robert J. DeKoch & M. Lee Williams).
  • Research on uncertainty management was profiled in the “Intelligence” column in MIT Sloan Management Review (Sweetman, K., Fall 2001, “Embracing uncertainty”, 8-9.).
  • “World Class Communications.”  PIMA, November 1994, 76(11), 46 - 48 (co-authored with L. Berk).
  • “The Pros of Voice Mail”.  Communication World, March 1992, 9(4), p. 13 - 14.
  • “Finding the Right Path in the Communication Maze”.  Communication World, October, 1991, 8(10), p. 28 -33.
  • “A Progress Report from the University of Wisconsin-Green Bay”.  Adult Assessment Forum, Winter 1991, 1(4), p. 8 – 9 (with Tim Sewall).