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Career Opportunities

Information Technology

Business Analyst

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/

Posting Date

9/13/2021 12:00:00 AM

Position Information

Working Title:  Business Analyst
UW System Title:  Info Process Consultant

Essential Job Functions

This position reports to the Business Analyst lead and supports the development, implementation, enhancement and maintenance of Information Technology systems and software for the university.  This position provides technical solutions, recommendations and guidance to enhance and automate business processes using functional knowledge of business practices, technical expertise, business workflow software, and research and business analysis skills.

This position includes the following responsibilities:

  • Serve as a system administrator for Information Technology systems and software used at the university.  These include but are not limited to business workflow software (e.g. BP Logix), Transact ID and commerce system, security camera software, Persona Door Access application, PeopleSoft Student Information System, Salesforce CRM, and Perceptive Content document imaging software.
  • Verify that applications are functioning properly, lead problem resolution and communicate system status to impacted users.
  • Evaluate existing business practices, workflows and requirements, and recommend enhancements to improve functionality and efficiency of business processes.
  • Work with the functional users to document their current business processes to determine which processes could be automated with a business workflow software application to simplify the flow of tasks/activities and reduce manual intervention.
  • Assist with new user account creation, configurations, testing and customizations of systems to conform to university and UW System policies.
  • Monitor data quality, data security and associated user procedures.
  • Investigate new software functionality within existing information systems; identify and recommend process improvement solutions that use the functionality to improve productivity, customer service, and/or business process efficiency.
  • Evaluate existing technology and propose system development and/or the purchase of new software applications or technology.
  • Serve as a project manager for select Information Technology systems and software implementations and upgrades.
  • Assess impact of software changes (patches, fixes and upgrades) on existing business processes and coordinate testing and implementation of relevant changes.
  • Communicate the priorities, resource requirements, timelines, recommended solutions and project plans, and the impact these projects have on other areas to area leaders.
  • Coordinate business process automation efforts in consultation with the university database administrator, technical staff, and functional user groups.
  • Coordinate and lead meetings with user groups, committees, vendors, and project teams as needed, and coordinate follow up tasks and communication.
  • Develop short and long-term business automation strategies and plans consistent with university and department objectives, practices and goals.
  • Implement projects to improve user service and operating efficiencies through system-related developments and new technologies.
  • Provide input and assistance with documentation before, during and after the completion of new projects as new systems and/or procedures are developed.
  • Identify training needs related to new or enhanced applications.
  • Serves as a contact with selected third party software vendors.
  • Assist with reporting and query support using UWBI/OBIEE or other tools.
  • Collaborate with other educational institutions within and outside of the UW System to provide technical/functional solutions to common problems.
  • Participate in ongoing professional development and training to stay informed of changes in software functionality and industry trends.

Qualifications

MINIMUM QUALIFICATIONS:
  • Bachelor's degree in related field, and/or combination of education and technical experience 
  • Demonstrated analytical skills, including the ability to formulate and implement practical solutions to complex problems 
  • Project management skills including experience with project planning and timeliness
  • Experience working in a customer-service oriented environment
  • Ability to work with a diverse university community 

PREFERRED QUALIFICATIONS:
  • Information technology experience including researching, developing, implementing, maintaining and integrating software applications
  • Experience with a business process workflow application (e.g. BP Logix)
  • Experience with a CRM system (e.g. Salesforce)
  • Experience with the implementation and support of a major software application
  • Experience with relational databases and reporting tools (e.g.  PeopleSoft query, OBIEE, Hyperion, SQL, Crystal Reports, XML Publisher)
  • Demonstrated flexibility and adaptability to work in a dynamic and evolving environment
  • Knowledge of/experience with higher education

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions Of Appointment

Position is a full-time Academic Staff appointment.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Salary

Competitive salary commensurate with qualifications and experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

BENEFIT DETAILS
The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen,
  • Click "View All Jobs"
  • Select "Business Analyst"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references
 

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Paul Wikgren
Phone: (920) 465-5068
Email:  wikgrenp@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Monday, October 4, 2021.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.