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Career Opportunities

Information Technology

Desktop Administrator

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/

Posting Date

8/25/2021 12:00:00 AM

Position Information

Working Title:  Desktop Administrator
UW System Title:  IS Specialist

Essential Job Functions

This position reports to the Lead Systems Administrator and is responsible for all aspects of Windows desktop development, utilizing Microsoft Systems Center Configuration Server (SCCM) and VMWare Horizon View.  Additionally, this position provides Active Directory and Group Policy administration as well as enterprise application support.

This position includes the following responsibilities:

  • Administer SCCM with distribution points (DPs), Office 365 Endpoint Manager and all associated clients.
  • Build and maintain Windows reference images utilizing the Microsoft Deployment Toolkit (MDT)
  • Test new operating system installations and create task sequences to deploy images.
  • Package applications for automated deployment and push to campus.
  • Monitor deployments, analyze imaging issues and provide resolution.  Document the process for the knowledgebase.
  • Provide workstation security by patching regularly and maintaining campus antivirus software and signatures.
  • Update and troubleshoot workstation BIOS, firmware and drivers.
  • Design, build, deploy and manage images using the VMWare vSphere/Horizon View VDI platform.
  • Create App Stacks for VMWare Horizon View and maintain golden images.
  • Provide Active Directory and Group Policy support and administration.
  • Provide support for enterprise applications.
  • Troubleshoot and resolve campus workstation issues, including SCCM client issues.
  • Setup and configure printers, multifunction devices and queues.
  • Oversee the managed print environment.
  • Oversee license management for deployed applications.
  • Manage service requests and ensure timely resolution.

Qualifications

MINIMUM QUALIFICATIONS:
  • Bachelor's degree at time of application or equivalent years of experience
  • Experience with Microsoft System Center Configuration Manager (SCCM) and/or Windows servers in an enterprise environment. 
  • Knowledge or experience pertaining to VMware Virtual Desktop Infrastructure, vSphere and/or Horizon View.
  • Knowledge or experience pertaining to enterprise applications, current Windows operating systems, Active Directory and/or Group Policy

PREFERRED QUALIFICATIONS:
  • Strong knowledge of building and deploying desktop images and applications
  • Experience with instant clones, app volumes and user environment manager (UEM)
  • Knowledge of Windows Powershell scripting environment
  • Experience with antivirus solutions, especially Cisco AMP
  • Experience working in a diverse environment with a large number of applications
  • Experience with large system deployments and multi-site imaging
  • Experience with Microsoft Bitlocker and Jamf Pro a plus

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource. The successful candidate will have strong critical thinking, analytical, and problem solving skills with attention to details. 

Conditions Of Appointment

This position requires periodic work outside of regular business hours that can include evenings, weekends, and holidays.

Position is a full-time Academic Staff appointment.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Salary

Competitive salary commensurate with qualifications and experience.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

BENEFIT DETAILS
The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen,
  • Click "View All Jobs"
  • Select "Desktop Administrator"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume 
  • Names and contact information for three references
 

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Patrick Goggins
Phone: (920) 465-5014
Email:  gogginsp@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Sunday, September 19, 2021.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.