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Career Opportunities

Other Professional Staff

Front of House & Event Supervisor

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in 2021. Job duties and responsibilities will remain the same. For more information please visit: https://www.wisconsin.edu/ohrwd/title-and-total-compensation-study/

Posting Date

6/7/2021 12:00:00 AM

Position Information

Working Title:  Front of House & Event Supervisor
UW System Title:  Administrative Specialist

Essential Job Functions

This position reports to the General Manager and is responsible for all actions and areas that a patron will experience during their visit to the Weidner Center, advancing non-performance events at the center and manages the student workforce (Weidner PEEPs).

This position includes the following responsibilities:

  • Responsible for Front of House operations for over 100 events per year.
  • With input from the General Manager, develop FOH protocols that incorporate best practices for safety and emergency considerations.
  • Train FOH staff and volunteers in emergency procedures with support from Public Safety and other experts.
  • Facilitate training of all required Weidner Center staff in CPR and First Aid.
  • Reconcile and oversee all monies generated by valet services, merchandise and water sales.
  • Act as a liaison for and representative of the Front of House Staff at University meetings and trainings.
  • Responsible for communicating with all onsite vendors including University caterers.
  • Act as a liaison to the Music and Theater Departments at the University to ensure front of house services are staffed for their performances.
  • Provide necessary labor numbers and merchandise sales for event settlement.
  • Oversee volunteer program to maintain a volunteer base to supplement student workforce in the roles of greeters, ushers and first aid volunteers.
  • Develop online registration tool for volunteer opportunities.
  • Oversee and troubleshoot ticket scanning equipment.
  • Responsible for opening and closing lobby area and security of area.
  • Supervising all PEEPs for events.
  • Engaging, overseeing and supervising any additional volunteer ushers needed for an event.
  • Supervising all coat check and valet personnel.
  • Attend regular production meetings to ensure clear communication between production and front of house.
  • Responsible for the safety and enjoyment of all patrons during each event.
  • Responsible for collecting and conveying information from the Front of House to all relevant personnel.
  • Act as primary contact for all university users of the Weidner Center for non-performance events.
  • Oversee the planning, staffing, set-up and execution of university events held in front of house and/or non-performance university activities.
  • Further develop a sustainable student worker program.
  • Hire and facilitate training for PEEPs in Production, Administration and Patron Services.
  • Supervise PEEPs in Patron Services.
  • Working with Event and Program Manager and Production Manager, oversee scheduling of PEEPs in all functions of the building.

Qualifications

MINIMUM QUALIFICATIONS:
  • High School Diploma at time of application 
  • 5 years of experience 

PREFERRED QUALIFICATIONS:
  • Bachelor's degree 
  • Experience in an education environment 


The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions Of Appointment

This position will include required evening and weekend work during events. 

Position is a full-time Academic Staff appointment.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Salary

Salary range of $42,000-$46,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

BENEFIT DETAILS
The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen,
  • Click "View All Jobs"
  • Select "Front of House & Event Supervisor"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references
 

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Brock Neverman
Phone: (920) 465-2759
Email:  nevermab@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Tuesday, June 22, 2021.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.