Career Opportunities

Student Affairs

International Student & Scholar Services Coordinator

Posting Date

1/23/2019 12:00:00 AM

Position Information

Working Title:  International Student & Scholar Services Coordinator 
UW System Title:  Student Services Coordinator

Essential Job Functions

This position reports to the Director of International Education and will assume the primary role in delivering comprehensive support to international students and scholars attending the University of Wisconsin-Green Bay campus locations, which includes principally Green Bay and Marinette and also Manitowoc and Sheboygan. This position will work with international students, visiting scholars, academic departments, faculty, staff, Campus Executive Officers, international student liaisons, community-based resources, and volunteers in the development of systems, ensuring a smooth transition and successful persistence toward program completion for all international students and scholars at the University. The Coordinator will also work in collaboration with Humanistic Studies in the administration of the Intensive English Program at the Marinette campus.

This position includes the following responsibilities:

  • Provide expert advisement to individuals regarding matters of immigration compliance, including maintaining status, reinstatements, practical training (CPT and OPT), off-campus employment, transfer, and related issues.
  • Serve as a liaison with the U.S. Citizenship and Immigration Service regarding the enrollment of international students; including serving as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).
  • Facilitate the application and enrollment of incoming exchange students, including preparing and distributing DS-2019 forms.
  • Maintain correspondence with exchange universities regarding students hosted at UW-Green Bay.
  • Provide comprehensive orientation and advising services for international students and scholars (academic, immigration, health insurance, provider referral, billing, housing, registration, work experiences, etc.)
  • Administer health insurance enrollment processes for F and J visa holders to ensure compliance with UW-Green Bay policies and Department of State requirements, which includes serving as a liaison for international students and scholars with the health insurance carrier and local healthcare providers as needed.
  • Serve as liaison with faculty and staff on academic and personal matters related to proper placement, progress, and overall success of international students.
  • Supervise branch campus international student service liaison positions.
  • Work in collaboration with Humanistic Studies to develop ESL curriculum, course materials, and academic assessments.
  • Develop and administer IEP program procedures and administrative processes.
  • Develop co-curricular programming for undergraduate and graduate international students, including but not limited to, academic, social, cultural, and personal matters.
  • Facilitate the application and enrollment of sponsored students (IREX, World Links, Amideast, SACM, Youth for Understanding, etc.).
  • Conduct academic advising and course registration assistance for international students.
  • Perform the review process for academic progress and enrollment of international students each semester in order to ensure compliance with current immigration regulations, and coordinate necessary interventions should problems arise.
  • Track, monitor, and prepare statistical reports on enrollment, retention, graduation, and student achievement.
  • Oversee International Student Services social media activity, and assist with creating content and coordinating updates to communication plans.
  • Administer the Friendship Family program.
  • Serve as advisor to the International Student Clubs.
  • Maintain involvement in professional organizations such as NAFSA and WAIE.
  • Hire, train, and supervise student interns
  • Perform related duties, or assist with special projects as assigned.



  • Bachelor's Degree at time of application
  • Knowledge of current immigration rules and regulations
  • Prior experience with campus-based programs, admissions, registration, testing, and/or placement procedures


  • Master's Degree
  • Three years of related experience
  • Public presentation experience

The successful candidate will have strong oral, written, interpersonal, and organizational skills, the ability to communicate with a diverse student population, demonstrated integrity and strong leadership, and the willingness to be part of a collaborative team. The University welcomes applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment

Position requires frequent travel between Green Bay and Marinette campuses and will require occasional evenings and weekends.

Position is a full-time Academic Staff appointment.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.


Competitive salary commensurate with qualifications and experience.
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Job Search" screen,

  • Click "View All Jobs"
  • Select "International Student & Scholar Services Coordinator"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references
  • Unofficial transcripts of the highest degree achieved

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Human Resources
Phone: (920) 465-2390

Application Deadline

To ensure consideration, please submit application materials by Monday, February 4, 2019.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our Office of Public Safety website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.