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Career Opportunities

Information Technology

IT Business Analyst II

Posting Date

11/24/2021 12:00:00 AM

Position Information

Working Title:   Business Analyst
UW System Title:  IT Business Analyst II

Essential Job Functions

This position reports to the IT Business Analyst III and conducts business process analyses, needs assessments, and preliminary cost/benefit analyses in an effort to align information technology (IT) solutions with business initiatives. Prepares functional, system, and program specifications. Holds a higher level of technical skills and application in their work, variation in activities, longer-term work, latitude to apply skills to solve routine problems without review, and some latitude to devise the approach and method to performing assignments. Performs routine work without supervision, seeking assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.

Supports the design & development, enhancement, implementation, maintenance, and documentation of Information Technology systems and software.  Provides IT business analysis, business process improvement and/or automation, recommendations & guidance, project management, system administration, configuration, technical & functional support, issue resolution, documentation & training, and/or reporting.  Acts as a liaison between other IT staff, functional staff, and/or vendors.  May serve as a primary IT contact for specific departments or divisions.

Supports one or more of the following systems and software: Customer Relationship Management (CRM), Student Information System (SIS), Event Management System, Student Resident and Property Management System, ID and Commerce System, Business Process Management (BPM) Workflow System, Electronic Door Access System, Security Camera Software, Document Imaging Software, Human Resources System, Facilities Management Software, Automated License Plate Recognition (ALPR), Emergency Alert System, Financial/Accounting Software, Electronic Health Record System, etc.

This position includes the following responsibilities:

  • Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
  • Devises or modifies moderately complex information systems including analysis of business and user needs, documenting requirements, and revising existing system logic difficulties.
  • Determines and recommends programs required for optimal problem solution within cost/performance objectives.
  • Participates in requirements planning and feasibility determination.
  • Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.
  • Trains, serves as a resource, and provides guidance to other IT business analysts on routine problems, work processes, and policies.
  • May work with external vendors or service providers.
  • Performs system administration and technical & functional support, including issue resolution, data reporting, configurations, evaluating systems & recommending enhancements, and/or business process automation.
  • Performs project management tasks in the support of the design & development, enhancement, implementation, maintenance, and documentation of IT business systems and services.
  • Serves as a liaison coordinating communication and collaboration between IT staff, functional staff, and/or vendors.


  • Bachelor’s degree in related field, and/or combination of education and technical experience
  • Project management skills including experience with project planning and timelines
  • Demonstrated analytical skills, including the ability to formulate and implement practical solutions to complex problems

  • Information technology experience including researching, developing, implementing, maintaining and integrating information system software applications.
  • Experience with relational databases and reporting/querying tools (e.g SQL, Crystal Reports, PeopleSoft Query, XML Publisher, etc.)
  • Experience working with Student Affairs and Student Affairs systems (e.g. StarRez) 
  • Experience with the development of documentation and/or training materials
  • Experience working in a customer service environment
  • Experience in a higher education environment

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions Of Appointment

Occasional weekend or evening hours. Occasional travel in state and out of state for meetings and professional conferences. 

Position is a full-time Academic Staff appointment.  Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.


Salary range of $54,000 - $70,000. 

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen,
  • Click "View All Jobs"
  • Select "IT Business Analyst II"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Paul Wikgren
Phone: (920) 465-5068

Application Deadline

To ensure consideration, please submit application materials by Sunday, December 12, 2021.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.