Career Opportunities

Information Technology

Technician


Posting Date

1/25/2019 12:00:00 AM

Position Information

Working Title:  Technician
UW System Title:  Electronic Tech Media - Intermediate

Essential Job Functions

This position reports to the Technology Maintenance Supervisor and is responsible for providing support, including leading, projects pertaining to network/fiber cabling, security cameras, network switches, wireless access points, voice over IP (VoIP) phones, battery backups (UPS) and other related network and telecommunication equipment.  This position also provides assistance with installing classroom control system, A/V systems, media equipment, and distance education classrooms.

This position includes the following responsibilities:

  • Provide level 1 and 2 support for the VOIP system including setting up new phones, installing the phones, troubleshooting phone issues and answer end-user’s questions.
  • Maintain, troubleshoot and repair issues with legacy analog phones and phone lines, Iwatsu phone system.
  • Design voice and data installation.
  • Provide the lead on major wiring projects on campus, determine routes, cabling and associated hardware needs.
  • Provide the lead on installation of network equipment, wireless access points, UPS/battery replacements, racks, patch panels, and security cameras.
  • Develop estimates on hardware and labor costs for potential projects as assigned.
  • Install and maintain campus data and voice wiring infrastructure, including network connectivity activations, troubleshooting, and repair.
  • Assist on the setup and repair of audio processing and amplification systems, projection technologies including video/computer projectors, overhead projector, slide projector, etc.
  • Assist in installing and maintaining automated audio/video systems (including control systems), distance education systems, and multi-media and communication equipment.
  • Repair of various audio/video equipment.
  • Recommend electronic equipment acquisitions as needed for the replacement.
  • Assist in the planning of media equipment needs for standard classrooms Instructional technology needs.
  • Maintain a master file of service manuals, repairs, and parts inventory for all equipment.
  • Write purchase orders/use department credit cards for replacement parts.
  • Receive, test, and verify operation of new equipment prior to installation.
  • Consult with individuals to identify problems with systems, or needs for addition, replacement and/or upgrades.
  • Consult with staff, vendors, suppliers, and contractors regarding project proposals.
  • Provide advice on whether equipment should be repaired or discarded.

Qualifications

MINIMUM QUALIFICATIONS:

  • High School Diploma or GED at time of application
  • 2 years of related experience
  • Knowledge and experience with voice/data network wiring standards, specifications and techniques
  • Working knowledge of, and experience with, computers and computer projection equipment


PREFERRED QUALIFICATIONS:

  • Ability to manage time and materials for installation projects
  • Experience and familiarity with Windows/Macintosh operating systems and Microsoft Office applications and web browsers
  • Ability to work independently and as part of a team environment and on collaborative efforts
  • Thorough understanding of networking technologies, protocols and serial communications
  • Knowledge and experience with the installation and maintenance of instructional technology
  • Experience and familiarity with control system programming such as AMX and Extron
  • Experience performing component level repair on instructional, presentation, audio, and video equipment


PHYSICAL QUALIFICATIONS:

  • Physical strength and stamina to perform required work, including being able to sit, stand, walk, bend, reach, crawl, kneel, climb, lift up to 75 lbs, and move with a full range of motion for extended periods of time.
  • Must be able to work on ladders and personnel lifts at various heights

The successful candidate will have exceptional oral, written, interpersonal, organizational, time-management, computer, proofreading, and customer service skills; the ability to communicate with diverse constituents; and the willingness to work independently, as well as part of a collaborative team. This position requires the ability to manage multiple deadlines, projects, and priorities with attention to detail and exceptional accuracy; show excellent judgment, including sensitivity to personal and confidential information; and demonstrate flexibility and the ability to adapt to ongoing change. Good work habits, such as attendance, punctuality, accountability, thoroughness, and resourcefulness, are essential for this position.

Conditions of Appointment

Position is a full-time University Staff appointment.  The work hours for this position will be 7:45 a.m. – 4:30 p.m., Monday through Friday. 

A criminal conviction investigation and pre-work screen examination will be conducted on the finalist(s).  A six-month probationary period is required for this position. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Salary

Hourly salary range of $20.50 - $23.00

This position is not exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

BENEFIT DETAILS
The UW System provides an excellent benefits package, including participation in the Wisconsin State Retirement System.

To Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Job Search" screen,

  • Click "View All Jobs"
  • Select "Technician"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.
 

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Human Resources
Phone: (920) 465-2390
Email:  jobs@uwgb.edu

Application Deadline

To ensure consideration, please submit application materials by Sunday, February 10, 2019.

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our Office of Public Safety website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.