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System Engineer III - Desktop Analyst

Position Information

WORKING TITLE: System Engineer III - Desktop Analyst
UW SYSTEM OFFICIAL TITLE: System Engineer III
POSTING DATE:  January 23, 2023

Essential Job Functions

This position reports to the Interim Lead Desktop Administrator and creates and maintains the institution's technical infrastructure by performing systems engineering work that is complex, project related, and non-routine, with the ability to solve complex problems and devise work approaches to the work being performed to ensure the long term requirements of systems operations and administration are met under limited supervision.

This position is specifically for desktop administration.  The position is responsible for the management of the organization’s desktops, laptops and mobile devices.  Desktop administration job duties involve configuring and maintaining Windows imaging, application deployments and patching, BIOS and firmware patching, and operating system updates using SCCM, Intune, Active Directory and Group Policy.  This position also handles technical support issues for users and other IT staff as they arise.  There is also the potential to include SharePoint administration or Mac administration based on the candidate’s experience and/or career goals. 

What You'll Do

This position includes the following responsibilities:

  • Identifies, troubleshoots, researches, and resolves issues on complex and non-routine systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations.
  • Designs, installs, configures tests, and maintains complex and non-routine automation, hardware, and associated equipment according to customer specifications to meet unit objectives.
  • Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures.
  • Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures.
  • Installs firewalls, host and client access mechanisms, permissions, and user accounts.

Qualifications

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree at time of application or Associate's degree and 2 years of experience
  • Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or managing Windows endpoints in an enterprise environment
  • Experience installing/updating Windows operating systems and/or enterprise applications
  • Knowledge or experience managing Active Directory and/or Group Policy
  • Strong ability to document processes and solutions in designated document repositories for both internal and external audiences

 PREFERRED QUALIFICATIONS:

  • Experience designing and administrating SharePoint sites
  • Experience working with Intune and Office 365
  • Experience with managing computers in a larger enterprise environment (500+ endpoints)
  • Experience with scripting application deployments (batch and PowerShell) or knowledge of programming languages
  • Knowledge or experience pertaining to VMware Virtual Desktop Infrastructure, vSphere and Horizon View
  • Knowledge or experience supporting Macs and other Apple devices

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace.  The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence.

In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Conditions of Appointment

Requires occasional work outside of regular business hours that can include evenings, weekends, and holidays. 

Position is a full-time Academic Staff appointment. This position may have the option to work on-campus or a hybrid schedule subject to approved telecommuting request. Official transcripts of the highest degree achieved will be required of finalist(s). A criminal conviction investigation will be conducted on the finalist(s). In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.

All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Compensation and Benefits

Salary range of $60,000-$70,000.

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Benefit Details

The UW System provides an excellent benefits package to meet the diverse needs of its employees. This includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately and employees are fully vested after 5 years of service. The UW System also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation.

In addition, employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually. Employees earn 13-27 days of vacation each year, depending on years of service and employment type.

For more details, please review the benefit quick guide linked below.

Apply

STEP 1: Please select the applicable link below:

External Applicants: (NOT currently employed by the University of Wisconsin System)
Internal Applicants: (Currently employed by the University of Wisconsin System)

STEP 2: From "Search Jobs" screen,
  • Click "View All Jobs"
  • Select "System Engineer III - Desktop Analyst"
    • You must login before you can apply. Input your "User Name" and "Password" and select "Sign In."
    • If you have not yet registered, click "Register Now" to begin the registration process.

STEP 3: Submit application materials:

Please be sure to complete all required fields, and include all required documents before submitting your application. Once submitted, you will not be able to edit or attach any application materials. Files must be complete to be considered. Please include the following documents:

  • Cover letter that specifically addresses qualifications for the essential job functions
  • Resume
  • Names and contact information for three references
 

You must select "Submit" to forward your application materials to the search committee.

If you have any questions, need accommodations, or submitted your application with missing materials, call or email:

Steve Schilhabel
Phone:  (920) 465-2031
Email:  schilhas@uwgb.edu 

Application Deadline

To ensure consideration, please submit application materials by Sunday, February 5, 2023. 

Note: The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see our Campus and Community section. For Campus Safety information see our University Police website and our Annual Security Report (for a paper copy please contact the Office of Human Resources at (920) 465-2390). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

The University of Wisconsin-Green Bay is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, genetic information, national origin, ethnicity, citizenship status, veteran or military status (including disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran status), age, or disability.