COVID-19 Updates See our Phoenix Forward page.

Questions & Answers

Below are frequently asked questions regarding UW-Green Bay's actions in response to the Coronavirus (COVID-19) emergency. Questions may also be submitted to the Question and Answer form.

Answered Questions

Q: Are UW-Green Bay campuses open during the national coronavirus emergency?

A: On July 1, 2020, campuses opened for all employees, students and persons conducting University related business. The University is closed to third-party use through Dec. 31. The public may use outdoor recreation spaces. For specific information, see the Campus Snapshot.

Q: What are the guidelines for employees and students who wish to return to campus?

A: As of July 1, 2020 all individuals in any University building are required to wear face coverings in any public spaces or in any space occupied by multiple people. 

All individuals inside any University building must practice appropriate physical distancing from any individual not in their immediate household and follow signage placed by facilities indicating approved areas dor use.

It is also asked that everyone wash their hands often with soap and water for at least 20 seconds especially after having been in a public space or after blowing your nose/sneezing/touching your face. Hand sanitizer containing at least 60% alcohol can be substituted for handwashing. Hand sanitizer can be found throughout the University.

Before coming to campus each day (non-residential students and staff) and daily if living on campus, members of the University must fill out a daily self-assessment.

Student Self-Assessment
Staff/Faculty Self-Assessment

Q: What is the University doing? How often will I get updates?

A: University leadership and its Emergency Operations Center are meeting daily to monitor the coronavirus situation, make decisions and ensure the necessary resources are in place to keep students, faculty and staff safe while delivering on our mission. The University will update faculty, students, staff and the community as decisions are made. Please visit https://www.uwgb.edu/coronavirus/ for up-to-date information.

Q: What should I do if I have COVID-19 symptoms, test positive, or have been in close contact with a positive individual?

A: Please see these guidelines for steps for those who are infected, suspected or exposed-close contact and definitions of these terms. Steps include reporting, treatment and isolation. 

Q: What should I do if I have a fever or COVID-19 symptoms?   

A. If you feel ill with symptoms consistent with COVID-19, and/or if the daily assessment tool alerts you to take action, you should contact the Wellness Center at 920-465-2380 or sign on to MyPrevea.com to complete a self-triage assessment to better determine if testing is needed. Symptomatic testing (PCR) for Green Bay Campus students will take place just outside the Wellness Center, located in Student Services #1400. Testing for students at additional locations will occur at the Prevea testing sit nearest you. All testing for those presenting symptoms needs to be pre-scheduled. Please refrain from visiting the Wellness Center without having scheduled an appointment and having received appropriate instructions on arrival time/location. Testing through Prevea will be at no cost to students.
 
*Any residential student who seeks testing outside of the UW-Green Bay Wellness Center should use their Green Bay campus address. This will allow the University to work closely with the appropriate Health Department to maintain a safe campus community.

Fiscal Emergencies 

UW-Green Bay is doing it all it can to support students that are experiencing financial hardships. Students are urged to register for classes in the summer and fall. Faculty and staff, if you are aware of students who have a sudden financial situation due to the Coronavirus, please have them email gboss@uwgb.edu. Students, if you have any barriers to learning or completing your coursework, including financial, email gboss@uwgb.edu.

Q: What if I am having financial difficulty while taking fall classes? Am I eligible for emergency funding?

A: Yes, the funding was extended to students enrolled at UW-Green Bay as a degree-seeking, full-time or part-time undergraduate or graduate students for the Spring or Summer 2020 semesters. Students who are experiencing unexpected financial hardship are able to apply. More information on emergency funding can be found at https://www.uwgb.edu/phoenix-cares/financial-resources/emergency-grant/
 

Admissions, Application and Enrollment Questions

Q: How will this affect my application to UW-Green Bay in the Fall?

A: We know many students are concerned about elements of their application and enrollment process in light of the COVID-19 pandemic. UW-Green Bay is dedicated to assisting you with the application process in any way possible. For information about the most common questions we have received about applying, see Applying during the COVID Pandemic

Q: Can I tour the UW-Green Bay campus in person?

A: Starting on July 13, Admissions will offer two tours daily for up to 9 guests every Monday, Tuesday, Wednesday, Thursday and Friday by appointment. Guests will be asked to acknowledge Restrictions and Requirements, including wearing masks. See more about COVID-19 and your visit here
 

Education and Graduation

 

Q: Why do I have a Distance Education fee charged for courses that were originally listed as in person?

A: For Fall, we are planning on charging the Distance Education fee for online, blended, and distance education classes, regardless of whether the course was originally listed as such or if we adjusted the format this summer. Usually we charge $25 per credit for the Distance Education courses. This Fall we are cutting the fee in half ($12.50 per credit) to recognize the financial challenges many students are facing and to encourage you to continue your educational pursuits. Unfortunately, we cannot completely do away with these fees, which cover the software, technology, storage, equipment, student support, and faculty training necessary to deliver online and distance education, which are vital in our current remote environment. We are working to balance this vital infrastructure with accommodating 
students' needs to take more online and distance ed classes during the pandemic. If you have financial concerns, please contact Financial Aid at financialaid@uwgb.edu or 920-465-2111. You could also consider applying for one of our emergency grants.

Q: I don't have internet access at my home, so how can I participate in online classes?

A: Libraries on all four campuses will be open to provide access to computers, internet, and other resources. See the UWGB Libraries website for detailed hours for each location.

The General Access Computer Lab (GAC Lab) on the Green Bay, as well as computer labs on the additional campuses, will also be available. See the Division of IT website for detailed hours.

Wireless access throughout all academic buildings and residence halls will be available on all four campuses. UW-Green Bay will also be providing a limited number of US Cellular hot spots (MIFI units). These units will be made available to those students for whom on-campus access is not an option. Units will be allocated to student based on an application process. Apply for a hot spot.

Q: What study spaces are available to me?

A: The UW-Green Bay libraries and computer labs have space available for students to study or to attend online courses. On the Green Bay campus, there are private spaces available.   

In the Cofrin Library, there are 27 rentable rooms in the Library that will be assigned to students with priority being given to students with back to back online / in-person classes. These rooms are assigned based on need and rented for the entire semester for a fee. There is no technology in these rooms but they should have access to the wireless network and a wired port for those who bring their own device. The Library also has six reservable project rooms that are single occupancy and can be reserved at the third floor circulation desk. These rooms can be reserved for three hours with options for renewals. The project rooms are equipped with a computer. There are also 23 open (non-reservable) single occupancy rooms that are free for anyone to use if open (no technology but wired/wireless access available).

The General Access Computer lab single-occupancy project rooms can be reserved through the Lab consultant with priority given to students with the back-to-back online/in-person classes. These six rooms have technology for use.
 

Q: I don’t learn well online. What should I do?

A: This is an unexpected and new situation for the entire University. If you are having difficulties, please reach out to your faculty member or The Learning Center for help in reaching your academic goals.

Q: Are classes for Lifelong Learning Institute continuing?

A: The fall course catalog is now available. Class formats encompass online live, online recorded and outdoors. See the catalog.

Q: What is UW-Green Bay’s plan for classes being on campus in Fall 2020?

A: We intend to follow guidelines put forward by the CDC, local health organizations and our local and state government guidelines for how we will offer instruction in the Fall. It is our intention to offer classes both in-person and via alternative delivery so that each student can make individual choices as much as possible.

On June 11, Provost Kate Burns messaged students about fall plans. The message outlined UW-Green Bay's intention to have in-person, online and hybrid/blended courses in fall. In order to account for required safety guidelines, including physical distancing, some courses that were previously listed as in-person will need to be moved online. Some in-person courses will need to move to different classrooms or to other spaces on campus. And some in-person courses will need to become hybrid/blended, meeting both in-person and online, with varying percentages of in-person and online instruction depending on the class.

Classes are scheduled to follow our current academic calendar, beginning on September 2. The Distance Education Fee for online, blended and distance education classes will be $12.50 per credit, cut in half from the original $25 per credit. Those fees unfortunately cannot be eliminated, as they cover the software, technology, student support, and faculty training necessary to deliver online and distance education. 

 

Q: Will I still be able to order transcripts?

A: UW-Green Bay continues to process transcripts daily. Students can order transcripts at https://www.uwgb.edu/registrar/transcripts/transcript-ordering/. Questions can be emailed to the Registrar’s Office: registrar@uwgb.edu.


Internet and Software Access

As you already know, in-person classroom instruction will look different this fall. Many of you will have one or more classes online. We at UW-Green Bay understand the importance of having access to reliable internet to properly participate and be successful in your fall courses. Therefore, we are providing as many options as possible for you to have that access.

On-campus options
  • Libraries on all four campuses will be open to provide access to computers, internet, and other resources. (See the UWGB Libraries website for detailed hours for each location.)
  • The General Access Computer Lab (GAC Lab) on the Green Bay, as well as computer labs on the additional campuses, will also be available. (See the Division of IT website for detailed hours.)
  • Wireless access throughout all academic buildings and residence halls will be available on all four campuses.
Personal Hot Spots
UW-Green Bay will also be providing a limited number of US Cellular hot spots (MIFI units).  These units will be made available to those students for whom on-campus access is not an option. Units will be allocated to student based on an application process. 
Apply at: https://uwgreenbay.ca1.qualtrics.com/jfe/form/SV_0wbm1Uf6779E5I9
Applications will be reviewed, processed, and students notified within 3 business days of application. The units will be allocated to those qualified students based on both a need basis and in order of application. Units will be allocated out for the full semester, with an expectation that they be returned after finals week. All units will be checked out through the Cofrin Library on the Green Bay campus, but students from all four campus locations are eligible to apply, and arrangements will be made for those that cannot pick-up in person. Please note: students living on campus will not be eligible for a hot spot, as the internet access in the residence halls is already provided.  
We hope that these options will provide students with adequate internet access for the fall semester.
 

Residence and On-Campus Life

Q: If I travel to campus or while living on campus, will I need to quarantine?

For students who will be living in campus housing this fall:
 
Residents arriving in Green Bay for the fall semester via international or domestic air travel must self-quarantine for 14 days in a designated self-quarantine location in campus housing. This action will help ensure the virus will not spread to the campus if contracted while traveling. Students needing to establish this accommodation (provided at no additional charge) should contact Residence Life at housing@uwgb.edu or by calling 920-465-2040 no less than 72 hours prior to arrival. Once the 14-day period is complete, residents will be allowed to move to their permanent housing assignment.
 
Personal air travel during the fall semester is highly discouraged and residents may be required to self-quarantine and monitor symptoms for 14 days upon return. Per recommendations from public health officials, if a resident does travel outside their community or travels using confined means he/she should limit contact with non-household members for 14 days and monitor symptoms closely.
 

Q: Can I bring a guest to campus?

A: In light of the continuing health and safety concerns regarding COVID-19 the Office of Residence Life is making updates to the guest policy until the COVID 19 Pandemic concern passes. The policy was drafted in order to protect the students, faculty and staff of the UW Green Bay community. 

  • Only UW-Green Bay students will be able to be guests within the Residence Life buildings. Residential students who may need to meet any non-students, such as family members or significant others, to exchange an item or get a ride, will need to make arrangements to meet outside of their building.
  • Expectations regarding guests within your room/apartment must be outlined in detail in your Roommate Agreement form. Until a completed roommate agreement signed by all roommates is on file, no guests are allowed within your room/apartment after move in day.
  • No guests will be allowed to stay overnight. Residents may not host any guests during quiet hours.
  • Guests may only be present for a total of three hours at a time.
  • All guests and their hosts are expected to wear a face covering during their time together on campus. 
  • Residents may only have one guest at a time per residence hall room space and a maximum of two guests at a time per apartment space, regardless of how many residents occupy the room/apartment.
Whether you have a non-resident student guest, or are just interacting with other residents of your hall, please follow these guidelines at all times.
  • Before inviting a guest to your room/apt, confirm with all other roommates to ensure they are comfortable with the guest’s presence. If they are not, respect their request for health and safety of themselves and others.
  • Residents are encouraged to utilize outside space for gatherings with resident or non-resident guests. Please be aware of room capacity limits which will be posted within each common area lounge space. 

Violations of the guest policy will result in hall staff asking a guest to immediately leave, hosts will have additional consequences regarding guest policy violations. Violations of policies which may have a negative impact on the peace, quiet or safety of the community may result in termination of your housing contact with only 48 hours to move out.

 

Q: What campus services are available at this time?

A:  All essential services are available to students during this time. See the Campus Snapshot for detailed information.

Human Resources

Q: I am a student worker. Can I keep working?

A: Please contact your supervisor for the most current information. As of July 1, 2020, student employees are permitted to work on campus, but remote work should be implemented when possible. 

Travel

Q: If I travel to campus or while living on campus, will I need to quarantine?

For students who will be living in campus housing this fall:
 
Residents arriving in Green Bay for the fall semester via international or domestic air travel must self-quarantine for 14 days in a designated self-quarantine location in campus housing. This action will help ensure the virus will not spread to the campus if contracted while traveling. Students needing to establish this accommodation (provided at no additional charge) should contact Residence Life at housing@uwgb.edu or by calling 920-465-2040 no less than 72 hours prior to arrival. Once the 14-day period is complete, residents will be allowed to move to their permanent housing assignment.
 
Personal air travel during the fall semester is highly discouraged and residents may be required to self-quarantine and monitor symptoms for 14 days upon return. Per recommendations from public health officials, if a resident does travel outside their community or travels using confined means he/she should limit contact with non-household members for 14 days and monitor symptoms closely.


Q: Should I travel outside the state on a personal trip? Who should I tell?

A: UW-Green Bay employees are asked to report all out-of-state travel to their supervisor. 

For fall semester, Residential students arriving in Green Bay via international or domestic air travel must self-quarantine for 14 days in a designated self-quarantine location. After this time, they will be allowed to move to their permanent housing assignment. Personal air travel during the fall semester is highly discouraged and residents may be required to self-quarantine and monitor symptoms for 14 days upon their return. Per recommendations from public health officials, if a resident does travel outside their community or travels using confined means he/she should limit contact with non-household members for 14 days and monitor symptoms closely.

Q: Should I travel internationally?

A: The Center for Disease Control’s guidance discourages people from partaking in unnecessary travel. Please visit the CDC Website for the most up-to-date information.

Q:  I am a student who has been impacted by a study abroad trip being cancelled, and I need additional guidance. Who should I contact?

A: Please contact our International Education Office at 920-465-2190

Additional Questions

 

Q: I feel like I am being discriminated against due to concerns around this issue. What should I do?

A: Coronavirus is not specific to an ethnicity or race—disease does not discriminate. Harassing or discriminatorily behaviors are not tolerated and will be in violation of the University of Wisconsin-Green Bay’s Policy Prohibiting Harassment and Discrimination. Violations of this policy will be reviewed under UWS 17 and the UW-Green Bay Workplace Conduct Policy. If you experience harassment or discrimination, students are encouraged to file a bias incident report and employees may file a complaint at hr@uwgb.edu.
 

Q: Is the Kress Events Center Open?

A: The Kress Events Center reopened Monday, August 10 with new hours, procedures and policies, including a reservation system. See more.
 

Q: What is the status of UW-Green Bay Athletics?

A: The Horizon League has cancelled all spring contests and delayed the beginning of fall competitions until October 1, 2020.
 

Ask a Question

Please send us questions you have regarding the COVID-19 (Coronavirus).