COVID-19: See our Phoenix Forward page

Learning Safely

You belong to a community of learners. UW-Green Bay is doing everything we can to best accommodate our ever-changing landscape and guidelines given COVID-19 while ensuring that the health and safety of our students, staff and faculty are our highest priority. Entering the fall 2021 semester, classrooms will return to full capacity, but all will be required to use face-coverings. 

Your instructors continue to have the ability to establish COVID-19 Safety protocols within the classroom so long as these restrictions do not unreasonably restrict your learning outcomes. Modifications to labs, requiring use of PPE or sanitation materials or other acts to create social distancing may be implemented individually by instructors to promote the safety of the entire class. Where possible instructors will accommodate distancing of not less than 3 feet for students who request to be distanced. 

New Learning Options Webpage

Green Bay One Stop Shop (GBOSS) has a new webpage, “Learning Options” to help you navigate alternative delivery options. The webpage provides details of how and when your courses will be offered. There are examples of the different types of classes availible to you and links to look up your schedule.

Learning Remotely

This guide points to resources for learning remotely that are available to UW-Green Bay students.
Remote into a Campus Computer
This Remote Lab service offers students access to lab computers from a personal device with an internet connection.
You can access a campus Windows computer by logging into Remote Lab for Students and selecting a campus lab.

List of Software Configurations in the Campus Computer Labs: PLEASE NOTE: Access to campus Macs is not available in Remote Lab.
We have a limited number of concurrent connections for Remote Lab, so we strongly recommend that students only use Remote Lab for special software applications; and that all Microsoft Office applications be accessed either via Office 365 online or through the Office 2019 download.

The Remote Lab service offers students access to lab computers from any location on or off campus via an Internet connection.

Software is available online from a personal device with an internet connection and a student UWGB account.  Most of this software can also be downloaded to Windows, macOS, Android and iOS personal devices.  Chromebooks are not compatible with downloaded software.
Office 365 (O365) and Office 2019 Apps
Office 365 is a cloud suite of applications that is available online.  Office 2019 is a suite of applications that is available as a download after you log into your Office 365 online portal.  Applications included are Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, OneNote, and many other work productivity apps.
Apps available for download: Yes
Instructions to Access Office 365 Online:
Instructions to Download Office 2019 Applications:
These instructions help students install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 devices including Windows, Macs and other mobile devices including Windows tablets and iPads. Students can also install the mobile applications on iPhones and Android phones.
Most of you should already be saving your files to your OneDrive, so that you should have access to those files from anywhere you have an internet connection. If not, here are some getting started tips for OneDrive.

If you have been saving files to your M: drive you will need to move your files from your M: drive to your OneDrive.


For those students in courses that require the use of SPSS software, we recommend that you use the UWGB SPSS website to download the software and install it. Please know that SPSS will not work on a Chromebook nor on a Mac running the Catalina OS.
Dell University has PCs, laptops, monitors and more available at a discounted rate for UW-Green Bay students. 

Apple Education Pricing is available for Mac and iPad products as well as Apple Music for free for 3 months.

WISC and OnTheHub
Academically-priced software is available to you for personal purchase at WISC and OnTheHub Software.

For more information on discounts, visit

Please note these are for personal purchases and no university funds are to be used.
Reset your UWGB password every 180 days.
Use the Password Reset Tool or Forgot Password Tool at pending a secondary email enrollment.

Report Phishing emails to

Want to secure your email with Multi-Factor Authentication? Enroll in Microsoft’s MFA:
The Help Desk is available to you for support and can be reached via phone at 920-465-2309 or via email at We anticipate a higher than normal call volume during peak times in the semester, so please leave a message with your name and the best phone number, and a staff member will contact you back as soon as possible. In addition, you can also search UKnowIT for self-service articles.

The IT Division is committed to supporting your needs and we thank you in advance for your patience as we provide support to the entire University community.
Please remain vigilant for scams related to coronavirus 2019 (COVID-19). Cyber criminals may send phishing emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment or hyperlink, and be wary of social media pleas, texts or calls related to the COVID-19.
Take the following precautions:
  • Avoid clicking on links in unsolicited emails and be wary of email attachments. Remember one click is too many!
  • Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19.
  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
  • Continue to visit for all university communications, as well as our current guidelines, polices and prevention measures.
If you feel you have received a phishing email, please report it to Include the phishing email as an attachment.
We invite you to check out the following UWGB resource: 10 Tips for Learning Remotely.