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Client Group and Task-Specific Online Educational Opportunities

We are offering our client group and task-specific courses online to accommodate your busy schedule. These courses can be used for staff training to meet DHS 83.25 continuing education requirements.

2020 Trainings


Dementia is More Than Memory Loss

Online Train-the-Trainer

Unique dementia care training online. Instructors may register for one or both. Those who complete both courses will receive the Dementia Care Behavior Specialist Digital Badge. Both courses offer a non-pharmacological strategy to address behavior management and provide participants with curriculum to train staff, which can be used to meet DHS 83.21 and 83.25 training requirements.

Trauma informed dementia care
Take My Hand - Effective Tools for Caregiving
Thursday, October 8, 2020
8-11:30 a.m.
Online live course

Participants will learn five modules to teach their staff. All too often caregivers make a challenging situation worse because they do not have the skills needed to help individuals with cognitive deficiency such as dementia. Each interactive module will identify a communication skill that will improve interactions with residents in a fun way that aids retention and care success. Instructor: Laura Nolan

Take my hand caregiver
Trauma-Informed Dementia Care
Thursday, October 22, 2020
8:30-11:30 a.m.
Online live course

The effects of trauma caused by abuse, neglect, violence or combat experience can be dramatic and long-lasting. Trauma has been linked with impaired memory and brain development. Trauma-Informed Care benefits people living with dementia who have also been impacted by trauma. By changing our mindset and understanding better the effects of trauma we can reduce challenging behaviors while providing better care for residents. Instructor: Laura Nolan

Instructor Bio:

Laura Nolan, B.A. has twenty-four years of experience in long-term care and has worked for seventeen years with Wisconsin CBRF and RCAC Communities. Having lived and breathed the life of an assisted living provider, Laura brings tried-and-true methods in her training that are practical and achievable for providers.  Laura currently works for UW-Green Bay in the Wisconsin CBRF Training Registry Project and has experience developing assisted living training curriculum.


Negotiated Risk Agreements: Balancing Risk, Responsibility & Rights
Thursday, November 12, 2020
9-11 a.m.
Online live course

In this two-hour training, participants will learn when, why and how to develop a Negotiated Risk Agreement that honors self-determination, meets regulatory requirements, enhances communication and clearly  defines risks and responsibilities. While Negotiated Risk Agreements are not required under DHS 83 or DHS 88, some CBRF and AFH providers have chosen to incorporate the concept into their ISP process.  All assisted living provider types will find this training beneficial. Instructor: Kathy Klika

Clearing the Muddy Waters of Individual Service Plans & Assessments
Two Parts
Thursdays, December 3 and December 10, 2020
8 a.m. - 12:30 p.m.
Online live course
Assessments and ISPs continue to be frequently cited areas in regulated assisted living settings. Assessments inform ISPs, and a clear, concise ISP can serve as a guide for caregivers and personnel, enhancing the care of individuals in assisted living. The first part of this training provides a comprehensive review of the assessment topics and process. Participants will be given a comprehensive assessment template that they can customize to use in their facility or to make enhancements to their current process. In the second part participants will learn how to translate the assessment into an effective ISP. Instructor: Kathy Klika


Instructor Bio:

Kathy Klika has over thirty years of experience in the development and operations of community-based services for individuals with intellectual/developmental disabilities, brain injuries, mental illness, advanced age, and physical disabilities. Kathy is the Board President for the Residential Services Association of Wisconsin, Principal Consultant at Klika Consulting, and Adjunct Instructor for UW-Green Bay Wisconsin Caregiver Academy.