Managing My GB Alert Account

Can I opt-out of alerts?

Yes. Log into your account to opt-out of GB Alert. To opt-out of SMS text messaging, click "Inactive " for each number. To opt-out of email messaging, click "Inactive " for each email address.

How do I add or delete a contact in the GB Alert system?

Log into GB Alert. The phone numbers and email addresses you have in the system will be listed.

• Adding a phone number: Enter an additional phone number, select the carrier and click "Add New." A validation code will be sent to the phone number. Be make sure you can contact the owner of the phone number to enter the code to complete the process.
• Adding an email: Enter an email address and click "Add New." A validation code will be sent to the email address. Be make sure you can contact the owner of the email to enter the code to complete the process
• Inactivating or deleting existing phone numbers and email addresses can also be done from this page.

Do I have to use my campus email address for GB Alert?

It is your choice, but we recommend using your campus email.

If you sign up your campus email:

• Your campus email account will receive a GB Alert email for any groups that you have signed up for.
• Your campus email account will receive two (duplicate) GB Alert email messages for a campus wide emergency.

If you don't sign up your campus email:

• Your campus email account will not receive a GB Alert email for any groups that you have signed up for.
• Your campus email account may receive an emergency message for campus wide emergencies.

How do I change my GB Alert password?

Your password with automatically sync with any changes in your campus password.

Why didn't I receive my email address validation?

If you didn't receive a confirmation email, it most likely was captured by your spam filter. Check your junk or spam folder for the validation message. The confirmation email will be sent from "GB Alert <no-reply@omnilert.com>." 

What happens if my name and email address changes?

You receive an email from IT notifying you that your UWGB username has been changed and you'll be instructed to create a new GB Alert account. University Police will delete your old GB Alert account 15 calendar days after receipt of the email.

If you have any questions, please email police@uwgb.edu or call 920-465-2300 ext. 2

What do I need to do if I change my cell service provider?

You'll need to update your carrier information in GB Alert by following these steps:

1. Log into your GB Alert account.
2. Select the "Services" tab.
3. Delete the cell phone number with the changed carrier.
4. Enter the cell phone number, select the new carrier from the drop-down list and click "Add New."