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Master Academy for Civic & Public Affairs

Information & Schedule of Events

January 10-12, 2024

The UW-Green Bay Virtual Master Academy for Civic and Public Affairs is a series of interactive, live online sessions via Zoom which allow us to provide active learning through the use of breakouts, group work and polling. Participants select and register for their sessions. Each participant will be provided links to their own custom agenda.

Earn up to 16 hours (or 8 points) towards your IIMC-CMC or MMC by attending.

The Master Academy for Civic and Public Affairs training qualifies for IIMC-CMC and MMC points at a rate of 1 point per 2 in-class contact hours.


This program is offered by an approved IIMC Institute provider: University of Wisconsin-Green Bay.

Wisconsin:  This Academy has been designed for all public officials.  This advanced training qualifies for IIMC, WMCA, MTAW, WCCA, WCTA, WCCCA education hours towards certifications.

Tuition & Fees

$289 2-1/2-day package: includes instruction and digital materials

$149 1-day package: includes instruction and digital materials for Wednesday or Thursday


Registration Deadline: December 28, 2023

DateCST TimeCourse/ ActivityInstructor
January 109 a.m.-12 p.m.Implementing a Robust and Effective Onboarding Council/Board Program: Onboarding “NEW” municipal council/board members is one of the most important exercises you will do as a municipality. Learn how to successfully set the tone of your council/board.  Come away with good ideas on how to accomplish congruency between your council/board members and administrative staff.   Kevin Lahner, Administrator, and Lori Stottler, Clerk/Treasurer for the City of Janesville, WI
 12-1 p.m.Lunch 
 1-4 p.m.Empowering Government Offices:  Harnessing the Significance of AI:  Streamlining Administrative Processes:  Mundane administrative tasks can be automated through AI, which can free up the office to focus on more complex and value-added responsibilities. When AI tools are utilized there is increased productivity and a reduction in errors. Learn practical tips on how to use AI tools to modernize your office and simplify your processes.  Paul M L Belanger, PhD, UW-Green Bay Assistant Teaching Professor, Writing Foundations and English
January 119 a.m.-12 p.m.Strategic Planning in the Clerk's Office:  Why is strategic planning necessary in the clerk’s office? An effective strategic plan involves everyone. In this session you will be shown a strategic planning process that is inclusive and creates a foundation for success.Jane Long, Ed. D., is Staff Development Consultant for the American Dental Association and is the former Director of Professional Development for the IIMC. 
 9-11 a.m.Election Civility Communication: Dealing with difficult polling situations: An angry individual, distrustful observer or group can disrupt election activities. Defusing these difficult situations call for a thought-out pre-action plan. Hear some good advice and action plans that will assist you.   Monica Childers, Vice President of Labs, Democracy Works
 12-1 p.m.Lunch 
 1-3 p.m.Overcoming the Great Resignation: Resetting your Culture:  In today's high turnover and tight labor market, it is important more than ever to find ways to retain great talent. This session will dive into the role that organizational culture plays in the retention of employees. Learn how to develop a winning culture.Tim Hanna, Executive Director of Local Government Institute of Wisconsin & former Mayor of Appleton, Wisconsin
  Election Security and Safety:  Protecting your Polls:  Join us for an in-depth class on dealing with election security in today’s world of incivility and increased risk. We will walk through steps to a safer election, relationship building, including modules, and scenarios to help increase poll safety and security. Monica Childers, Vice President of Labs, Democracy Works
 3-3:15 p.m.Break 
 3:15-5:15 p.m.Dealing with Difficult: Skills and Strategies: Dealing with difficult people and situations are upsetting and fill a person with anxiety.  Learn techniques and approaches to challenging situations that will result in improved outcomes. Tim Hanna, Executive Director of Local Government Institute of Wisconsin & former Mayor of Appleton, Wisconsin
January 129 a.m.-12 p.mThe  Public Official in Court:  You never know when your day in court might happen. Do you know what to do if you find yourself in this situation?  Some of the topics covered will be lawyer's procedures and rules of evidence, how to give a deposition, what is an expert witness and much more.  Come and learn!  It could be YOU.Christina Katt, Attorney, focuses her practice on representing private and public sector employers in all aspects of labor and employment law.  James Carroll, Attorney, focuses his practice on municipal labor and employment law.  Lawyers are from Beulow Vetter Buikema Olson & Vliet.

Participants are required to have their camera on during all sessions to allow for verified engagement.  UW-Green Bay expects that attendees limit outside distractions, remain in one location for the duration of the session (no driving/errands/doctor appoints), and actively participate in group discussions and activities.


Participants must attend the full program.  Participants who miss 25% or more of a course and/or do not complete any associated assessments will not receive credit for the course.

Cancellation Policy

All cancellations have a $40 non-refundable processing charge. Cancellations after December 20, 2023 will not receive a refund. Handouts will not be provided to those that cancel. It is impossible to refund 100% of the registration fee.  It is important to note that numerous contractual obligations are incurred long before the event with financial commitments to expenditures that may not be refundable to the university.

Need Help?
For help with registration

Jean Sturzl
Business and Government Outreach Admin
(920) 465-2424

For all other program questions

Laura Nolan
Program Manager, Business and Government Outreach
(920) 465-2772