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Crisis Services Overview


July 9-10, 2024
8:30 - 11:30am CST each day

August 6-7, 2024
8:30 - 11:30am CST each day

Virtual, via Zoom (instructions to access the course will be emailed 1 week prior to the session)
Fee: $35 (Members); $70 (Partial Members); $99 (Nonmembers)
Trainer(s): Liz Bartz
Continuing Education Hours: 6.0

Course Description

This six-hour core training provides participants with a framework for understanding the county crisis system as defined by Wisconsin DHS 34 and by best practice standards laid out by the Substance Abuse Mental Health Services Administration. Participants will gain knowledge of crisis as a continuum, the consumer perspective on crisis, and working with community partners such as Law Enforcement and Emergency Departments. Participants will work in teams to develop crisis plans that utilize both professional and informal supports such as family and friends. In addition, this training will illustrate how good documentation supports good crisis practice and allows for billing for services.

Learning Objectives:

  • Participants will develop an understanding of the nature of crisis and the goals of crisis services
  • Participants will explore the core values and practice principles that are the foundations of crisis work
  • Participants will gain knowledge of the stages of the crisis continuum and the benefits of viewing crisis as happening along a continuum
  • Participants will begin to identify potential partners in crisis response and define the roles of the crisis worker and these partners
  • Participants will begin to identify their community service networks and coordinated system of care
  • Participants will develop and document a crisis plan
  • Participants will gain knowledge of the billing process and expectations for documentation of crisis services

About Your Trainer

Liz Bartz, MS

Liz Bartz, MS

Elizabeth (Liz) Bartz, MS (she/her/hers) holds a Master of Science degree in Community Mental Health Counseling, with an emphasis on children with emotional and behavioral disturbances and their families, as well as a substance use disorders specialty to compliment the counseling major. Liz has a diverse array of experience serving folks as a human service professional in various roles and through teaching in higher education.

Her professional experience began at a domestic abuse and sexual assault support center; moving on to working with youth in a residential treatment facility; and to county-based case management for children receiving services through the autism waiver program and the state children’s waiver for a county community programs department.  Liz then transitioned to a role within community  mental health services, providing crisis intervention services (on call crisis, mobile crisis, court monitoring court ordered civil commitments), completing initial assessments, functional screens and referrals to mental health and substance use treatment, case management and waiver programs, certifying and renewing adult family homes, and serving on the safety committee, organizing and providing training opportunities within the agency and the community.

While continuing to work within the county system, Liz also began teaching general studies psychology courses part-time at local community colleges. In the fall of 2017, Liz began working with UW-Green Bay’s Behavioral Health Training Partnership, primarily training the three Crisis Core trainings and facilitating special skills and topics trainings.

Liz is passionate about serving you by sharing knowledge and her professional experience; while learning from each of you and facilitating a human services professional network of peers.