Multi-Generational Teams

How to Be an Effective Leader & Team Player in the 21st Century

February 20 & 27, 2026, 8:30 - 11:30am CST each day
Virtual via Zoom
Fee: $35 full members; $135 partial members & nonmembers
Continuing Education Hours: 6.0

Register

Course Description

Why can’t we all just get along? I sense friction between my multi-generational employees, and I can’t quite put my finger on it? For the first time in history, organizations have the largest age spread working together. This course will provide leaders of teams and organizations an opportunity to understand the differences between generations from The Silents to Gen Z (and everyone in between). We will explore the awesomeness this diversity can bring to your business model, service delivery, and thought work. We will explore the challenges that arise in motivating, dealing with conflict, and inspiring multi-generations to reach their highest potential.

Learning Objectives: 

• Gain an understanding of the differences and similarities of the 5 generations working on teams in the 21st century.
• Recognize and explore communication and behavioral patterns of multi-generations that can be useful to resolve conflict, motivate employees, and give you the power to lead effectively.
• Develop specific leadership skills to work effectively across multi-generations in leading teams and across the organization.
• Unlock the diversity and potential in each employee for successful teaming, project, and service delivery, to transform your team and organization for critical successes.

Dana Johnson, MSW, CAPSW

Dana Johnson, MSW, CAPSW holds a Master of Social Work degree in the State of Wisconsin. He has over 12 years of direct practice and senior level management experience in county human services, educator in 2 and 4-year higher education institutions and operates a consulting and professional development business for adult learners. His experience in organizational leadership, supervision of teams, conducting agency and culture change, policy analysis, LEAN process, continuous quality improvement and organizational effectiveness; has enhanced and transformed organizations. His areas of expertise include leadership development, innovation, child welfare services and reform, ethics and boundaries, trauma-informed care, strategic planning, and diversity, equity and inclusion.