Crisis Intervention Services

Course Description

The Crisis Intervention Orientation Course is a comprehensive self-paced training designed to equip participants with essential skills and knowledge for effective crisis intervention, and lays the foundation for the live Crisis Core trainings. Covering a wide range of topics, including a philosophical overview of crisis, trauma-informed practices, mental health conditions, substance use disorders, legal considerations and de-escalation strategies, this course provides a thorough understanding of crisis intervention principles. Participants will engage in interactive modules that include knowledge checks and quizzes, ensuring they are well-prepared to handle crisis situations with confidence and compassion.

Learning Objectives:

• Understand core values and practice principles of crisis intervention.
• Gain knowledge about trauma types, prevalence and impact on the brain.
• Learn about various mental health conditions and their crisis considerations.
• Develop skills in screening, assessing, and treating substance use disorders.
• Familiarize with legal and ethical considerations in crisis intervention.
• Master de-escalation techniques and supportive strategies.
• Identify and manage secondary traumatic stress and burnout.

Upon registering for this course, participants will receive a confirmation email which will contain a self-enrollment link to access the course in Canvas, Universities of Wisconsin's online learning platform. After enrolling in the course in Canvas, participants will progress through each module in full, and must pass a quiz in order to proceed to the next module. Upon completion of the course, a certificate for 17.5 continuing education hours will be provided.