COVID-19 Updates See our Phoenix Forward page.

Support

The first level of support for UWBI is the UW-Green Bay campus.  All issues and questions should be reported to the UW-Green Bay Help Desk at helpdesk@uwgb.edu.  A ticket will be created and sent to the UWBI support team at UW-Green Bay.

UW-Green Bay UWBI Support Team

Barb Holschbach  holschbb@uwgb.edu (920)465-2978
Mike Bubolz          bubolzm@uwgb.edu  (920)465-2770
Desiree Kittle        kittled@uwgb.edu      (920)465-2170

The UW-Green Bay UWBI support team will escalate any issues they can not resolve to the UW-System UWBI support team.  For more information on UWBI support, UWBI Support https://www.wisconsin.edu/bi/uwbi-support/

UW-System Outages

The UWBI software is installed on servers at UW-System.  There may be system wide outages that can have an effect on the performance and stability of UWBI.   Please check the status of the system wide outages: http://outages.doit.wisc.edu/