COVID-19: See our Phoenix Forward page

FAQs (Frequently Asked Questions)

Is GB Orientation impacted by COVID-19?
Keeping your safety in mind, the GB Orientation experience has moved online. UW-Green Bay transformed the orientation experience into a dynamic program that guides and prepares you for the start of your UW-Green Bay journey. We are confident in still being able to provide you a quality orientation to help in your transition to UWGB!

How will my semester be impacted by COVID-19?
UW-Green Bay is intending to instruct students through methods in the that will allow them to be safe and successful. Planning is in place for a number of modes of instruction. To find out more about each mode visit our Learning Options website.

Updates regarding the the spring semester will be published to the UW-Green Bay Phoenix Forward Q&A webpage as they become available. If there are changes to any of your scheduled classes, you will be sent an update directly to your UWGB email.

Is this program required?
GB Orientation is the best way to make connections and prepare to begin your time as a UWGB student. All of the information is designed to support your transition to college and success in your first year. Participation in this orientation is strongly recommended!
What if I need help scheduling my GB Orientation day?
Reach out! We would be happy to answer your questions and help you with scheduling your GB Orientation day! Contact GBOSS (Green Bay One Stop Shop) at 920-465-2111 or if you will be attending the Green Bay campus.

Where do I register for GB Orientation at the Marinette, Manitowoc, or Sheboygan campus?
Click on the button below to take you to the registration for your campus.

Where do I find my username and password?
Your admission packet has your initial username and password, which you will need to log in to email, SIS, etc. If you can't find that information or if it is not working, please call the IT Help Desk at 920-465-2309 for assistance. NOTE: Do not include "" at the end of your username when logging into SIS.

Do I need to register for Math Placement Testing?
Wisconsin Regional Placement Testing is required as part of your enrollment and registration process. The placement tests are used to place you into the appropriate level Math or World Language course. Beginning March 15, 2021, you will be able to begin the registration process. Please use the button below for more information.

How do I request special accommodations?
If you have any special needs or accommodations for your GB Orientation, please contact GBOSS at 920-465-2111, or email

Where do I purchase my textbooks?
You can find your course materials on The Phoenix Bookstore Website. They have information about purchasing and renting textbooks. You can use the buttons below to navigate as well as watch a "how to" video.

What do I need to know about on-campus housing?
You can find all the information you need by visiting the Residence Life website. You view your building floor plan, find out what to bring, or contact them if you have any questions.

If all of my courses move on-line, can I cancel my housing contract?
If you would like to cancel your housing contract, please contact Residence Life by calling (920) 465-2040 or by emailing You can also submit a contract cancellation request at

How do I pick my dining plan?
You can use the buttons below to find out more information about meal plans. Students in on-campus residence halls are required to have a meal plan but can choose the option that is best for them. Students select their meal plan when going through their housing express check-in. (NOTE: Students in on-campus apartments are not required to have a meal plan.)

How do I get my UW-Green Bay student ID?
To get your UW-Green Bay student ID, visit the University Ticketing and Information Center in our University Union. You can find their building hours by using the button below.

How will I find my classrooms?
Our Student Ambassadors are happy to guide you around campus to show you exactly where each of your classrooms will be located. If you are interested in setting up a time to connect with a Student Ambassadors, please email

What is the story behind the three T's?
The three T's of UW-Green Bay refer to trees, toilets, and tunnels (we also like to include teachers in there)! The surrounding arboretum with the many trees create a beautiful landscape for campus throughout the year. The toilets refer to the personal bathroom that you have when living on-campus. The tunnels provide connections between buildings to make it easy for students to get around campus while staying dry and warm. They are just three quick reasons why we love UW-Green Bay!

Have additional questions?
Please contact GBOSS (Green Bay One Stop Shop) at 920-465-2111 or, and we would be happy to assist.