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Small Business Development Centerat UW-Green Bay

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Customized Corporate Professional Development, Leadership and Management Training

The UW-Green Bay Small Business Development Center (SBDC) offers onsite customized professional development to suit the needs of your business. Whether you have a few employees to train or want to offer leadership development training for emerging leaders, the SBDC will work with you to design the training that meets your needs.


Customized Objectives and Outcomes

Together we can determine the core competencies important to achieve your business’s goals and strategic direction. Focusing on workplace competencies, communication, leadership, customer service or performance management may be a real-world objective that is a priority to your business. With customized training, each course will vary, and the topics can be delivered as stand-alone training courses or in a series over a specified period of time.


For More Information

Contact the Small Business Development Center at (920) 366-9065 for more information on customized professional development. Additional topics and content will be tailored to meet your business needs.


Example Topics

  • Accountability in the Workplace
  • Assertiveness Skills for the Workplace
  • Best Practices for Face-to-Face, Telephone and Online Customer Service
  • Business Writing
  • Change Management
  • Coaching and Mentoring for Improved Performance (1:1 and group)
  • Communication Skills: Communicating Effectively, Solving Communication Problems
  • Conflict De-escalation and Resolution
  • Corporate and Business Etiquette
  • Creativity in Planning and Decision Making
  • Crisis Intervention and Resolution Skills
  • Critical Thinking and Problem Solving
  • Culinary and Hospitality (topics for food service industry or internal departments)
  • Customer Service
  • Cybersecurity
  • Dealing with Difficult Customers
  • De-Escalation Skills for the Workplace
  • Developing Trust
  • Disc® Profiles
  • Diversity
  • Effective Delegation
  • Effective Hiring and Interviewing Practices
  • Effective Listening
  • Email Professionalism
  • Emotional Intelligence
  • Employee Engagement and Retention
  • Getting Buy-in: Selling Your Ideas to Co-workers, Subordinates, Supervisors, Managers and Leaders
  • Giving and Receiving Constructive Feedback
  • Goal Setting
  • High Performance Teamwork
  • How to Support and Implement Training Programs
  • Leading Bold Change
  • Management Skills Building
  • Managing and Maximizing the Multiple Generations in the Workplace
  • Managing Conflict: Dealing with Difficult People, Difficult Conversations
  • Managing Meetings
  • Motivation
  • Negotiation Skills
  • New Supervisor Training
  • Performance Management
  • Personal Finance
  • Presentation Skills
  • Prioritizing Work Requirements: Planning and Organizing
  • Problem Solving and Decision Making
  • Professionalism and Work Ethic
  • Social Media for the Workplace
  • Strategic Planning
  • Stress Management and Overcoming Procrastination
  • Supervision Skills Building
  • Supply Chain/Logistics/Transportation Topics (in development)
  • Teamwork - Team Building and Bonding
  • Train the Trainer
  • Transition Management
  • Workplace Violence and Harassment



        Link to SBA site        


The Wisconsin SBDC Network is a proud part of the Institute for Business & Entrepreneurship in the University of Wisconsin System.  It is funded in part through a Cooperative Agreement with the U.S. Small Business Administration.  Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the SBDC office at UW-Green Bay at or call 920-366-9065.



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