July - How to Focus on Your Customers to Grow Your Business
Do your customers tell you that your company is hard to do business with? Have employees said that your company is not customer focused? Worse yet, do you think you are losing business or not growing fast enough because of dissatisfied customers? This webinar will explain what customer focus is, why it is important, and how you can make that focus happen. Customer focus is not a program or an initiative. To be successful, customer focus is exemplified by leaders, reinforced by behaviors, and measured and woven into the culture of the company. If you have no competition or have truly arrived at 100% customer satisfaction, then this webinar is not for you.
August - Secrets to Successful (and Simple) Employee Development
There are a variety of challenges facing employers today, especially pertaining to developing existing and emerging workforces. The modern workforce desires something more than money. In fact, in a recent report 86% of all employees want development and a pathway to advance their skills. Will the system you currently use meet this need?
September - How to Manage Your Banking Relationship (& Not Be Managed By It)
Do you struggle demonstrating to your lender that your business is a quality asset? As a business owner, understand that your daily decisions create and impact the cash flow of your business, that cash flow generates profits (profits do not generate cash), and that effective budgeting will improve your communications with your lender, and you will both sleep better at night. In this webinar, learn how to how to effectively manage your banking relationship and not be managed by it.
October - How Your Workflow Improves Your Bottom Line
Many companies have developed workflow by trial and error. It has become “This is the way we have always done things.” In time, sales targets change, how customers buy product and services change, etc. Did your workflow adapt to your customer needs? Have you considered documenting your current workflow? What is your company’s future workflow? How would you like to modify it to be more effective and efficient?
- Date 1: Tue 10/13 - Noon Register for this Webinar
- Date 2: Thu 10/15 - 1 pm Register for this Webinar
November - How to Harvest Maximum Value from Your Business
Most business owners have spent their entire working career building their business into an asset that can substantially fund their retirement. But when that retirement time arrives, most aren’t prepared or don’t know how to go about a sale or transition that allows them to harvest the equity value they’ve built. Sure it make sense to do everything possible to create an exit plan that maximizes the sale value of that asset! But where do business owners go for information and advice on the factors and process that helps create a successful sale?
- Date 1: Tue 11/10 - Noon Register for this Webinar
- Date 2: Thu 11/12 - 1 pm Register for this Webinar
December - How to Use Benchmarking to Increase Business Value
Are you in a lifestyle business? Are you planning an exit? Regardless, how do you know if you are maximizing your benefit for the time and effort you invest? Learn how benchmarking your business can provide you with key indicators to measure your success and maximize the value you deserve.
- Date 1: Tue 12/8 - Noon Register for this Webinar
- Date 2: Thu 12/10 - 1 pm Register for this Webinar
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