All campuses are closed to public per state emergency order. All classes at all UW-Green Bay campuses will be taught via alternative delivery methods through the summer. Visit our coronavirus (COVID-19) website for more information.

Learning Remotely

Remote Lab

Remoting into a Campus Computer
This Remote Lab service offers students access to lab computers from a personal device with an internet connection.
You can access a campus Windows computer by logging into Remote Lab for Students and selecting a campus lab.

List of Software Configurations in the Campus Computer Labs: PLEASE NOTE: Access to campus Macintosh computers is not available in Remote Lab.
We have a limited number of concurrent connections for Remote Lab, so we strongly recommend that students only use Remote Lab for special software applications, and that all Microsoft Office applications be accessed either via Office 365 online or through the Office 2019 download.

The Remote Lab service offers students access to lab computers from any location on or off campus via an Internet connection.

What FREE Software is available to students?

Software is available online from a personal device with an internet connection and a student UWGB account.  Most of this software can also be downloaded to Windows, Mac OS X, Android and iOS personal devices.  Chromebooks are not compatible with downloaded software.

Adobe Creative Cloud
Adobe is making temporary at-home access to Creative Cloud available until July 6, 2020.  Adobe will update this date based on how the situation evolves. Learn about when your temporary at-home access expires and how it impacts your access and content here.
Adobe Create Cloud is a powerful suite of applications that is available online.  Each application is available as a download from your Adobe Creative Cloud portal.  Applications included are Photoshop, Illustrator, Acrobat DC, InDesign and many other apps to showcase your creativity!
Website: https://creativecloud.adobe.com/
Apps available for download: Yes
Instructions: https://uknowit.uwgb.edu/99121
Office 365 (O365) and Office 2019 Apps
Office 365 is a cloud suite of applications that is available online.  Office 2019 is a suite of applications that is available as a download after you log into your Office 365 online portal.  Applications included are Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, OneNote, and many other work productivity apps.
Website: https://portal.microsoftonline.com/
Apps available for download: Yes
Instructions to Access Office 365 Online: https://uknowit.uwgb.edu/45718
Instructions to Download Office 2019 Applications: https://uknowit.uwgb.edu/99319
These instructions help students install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 devices including Windows, Macs and other mobile devices including Windows tablets and iPads. Students can also install the mobile applications on iPhones and Android phones.


Most of you should already be saving your files to your OneDrive, so that you should have access to those files from anywhere you have an internet connection. If not, here are some getting started tips for OneDrive.

If you have been saving files to your M: drive you will need to move your files from your M: drive to your OneDrive.


For those students in courses that require the use of SPSS software, we recommend that you use the UWGB SPSS website to download the software and install it. Please know that SPSS will not work on a Chromebook nor on a MAC running the Catalina OS.

Get help!

The Help Desk will also be available to you for support during this time. The Help Desk can be reached via phone at 920-465-2309 or via email at helpdesk@uwgb.edu. We anticipate a higher than normal call volume, so please leave a message with your name and the best phone number, and a staff member will contact you back as soon as possible. In addition, you can also search UKnowIT for self-service articles.

Finally, the IT Division is committed to supporting your needs during this time, and we thank you in advance for your patience as we provide support to the entire University community.

Message from Cyber Travis

Please remain vigilant for scams related to coronavirus 2019 (COVID-19). Cyber criminals may send phishing emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment or hyperlink, and be wary of social media pleas, texts or calls related to the COVID-19.
Take the following precautions:
  • Avoid clicking on links in unsolicited emails and be wary of email attachments. Remember one click is too many!
  • Use trusted sources—such as legitimate, government websites—for up-to-date, fact-based information about COVID-19.
  • Do not reveal personal or financial information in email, and do not respond to email solicitations for this information.
  • Verify a charity’s authenticity before making donations. Review the Federal Trade Commission’s page on Charity Scams for more information.
  • Continue to visit https://www.uwgb.edu/coronavirus/ for all university communications, as well as our current guidelines, polices and prevention measures.
If you feel you have received a phishing email, please report it to abuse@uwgb.edu. Include the phishing email as an attachment.

Finally, the IT Division is committed to supporting your needs during this time, and we thank you in advance for your patience as we provide support to the entire University community.
We invite you to check out the following UWGB resource: 10 Tips for Learning Remotely.