All campuses are closed to public per state emergency order. All classes at all UW-Green Bay campuses will be taught via alternative delivery methods through the spring semester. Visit our coronavirus (COVID-19) website for more information.

Working Remotely

VPN Remote Desktop

VPN Remote Desktop

VPN Tips

  • Instructions for VPN Client
  • It is only available for PC workstations. If you are assigned a Mac workstation by the university you will NOT be able to use this method. (We are working on options for Mac Users.)
  • It will allow you to use the same applications that you use at your desk. (i.e. ImageNow, Adobe, or other specialty software you have install on your workstation.)
  • It will allow those that access high or medium risk data to continue to work securely.
  • It will all you to access file shares and department shares, as you would if you were at your desk.
  • Do NOT print while using this connection. It will NOT print to your local printer, but rather to the printer on campus for which your workstation is connected.
  • The speed of the connection will be completely dependent on your internet speed of your personal device.
  • If you have used Remote Desktop (a.k.a Thinfinity) previously, you may still do that. However, we have a limit of 75 concurrent users on that system, so if you are having trouble connecting to it then we recommend this method SafeConnect VPN .


Thinfinity Remote Desktop

The Remote Desktop service offers faculty and staff access to their campus Windows computer from any location on or off campus via an Internet connection. Your campus PC can be awakened and logged into from any Windows computers at any time, giving you access to software installed on your PC, your personal network share (M Drive), department shares, and office printers.

The IT Division recommends that you take the following steps:
Office 365 
Office 365 is a cloud suite of applications that include: Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, OneNote, and many other work productivity applications.  See the documentation on how to connect and use.
Office 2019
As an employee you can download and install Microsoft Office 2019 on your personal device.  The following are instructions on how to download and install:

The Help Desk will also be available to you for support during this time. The Help Desk can be reached via phone at 920-465-2309 or via email at helpdesk@uwgb.edu. We anticipate a higher than normal call volume, so please leave a message with your name and the best phone number, and a staff member will contact you back as soon as possible. In addition, you can also search UKnowIT for self-service articles.

Finally, the IT Division is committed to supporting your needs during this time, and we thank you in advance for your patience as we provide support to the entire University community.