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Student Information System

Help

SIS Help is a informational guide. Students or faculty/staff looking for help with logging in, registration information, adding or swapping classes or need more information on SIS this guide will cover it.

Student Help  Faculty Help


SIS logo

General Questions

  1. Who do I contact with more questions?
  2. I'm getting a message that says "Your session is about to be timed out."
  3. On many search screens, there are a myriad of fields where I can enter search specifications. What do they mean and which of the blanks MUST I fill in?
  4. Can I change the default current term and other settings?
  5. Can I access Peoplesoft SIS on a Macintosh computer?
  6. Can I create and view "What-If" scenarios?
  7. How can I view an instructor's schedule?
  8. What are the proper display settings for SIS? I don't want to scroll left and right to view info.
  9. How can I print SIS data from my Internet browser?
  10. What browsers and devices are supported?

Who do I contact with more questions?

Most of your questions should be directed to Green Bay One Stop Shop. GBOSS is available by phone at (920) 465-2111, Monday through Friday from 8:00 to 4:30 (you may leave a voice message at other times); or by email at gboss@uwgb.edu. GBOSS answers general usage and "how to" questions regarding topics such as how to print out a class schedule, enter grades, request an official transcript, or add or drop a class.  If you are not sure who to contact for help, call GBOSS and we will refer your question to the appropriate person, if necessary.

Questions regarding your student financial account may be directed to the Student Billing Resources Office at (920) 465-2224 or by email at studentbilling@uwgb.edu.

Some questions will be forwarded to the CIT Help Desk. The Help Desk is available by phone at (920)465-2309, Monday through Friday from 8:00 to 4:30 or by email at helpdesk@uwgb.edu. The Help Desk also resolves username and password problems. If you are not sure where to go with your question, contact GBOSS as described above.

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I'm getting a message that says "Your session is about to be timed out."

For security reasons, the SIS system will logout any user that has not shown any activity in the system after 20 minutes. You will receive the following message just before you are timed out. To access SIS, simply log on to the system again.

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On many search screens, there are a myriad of fields where I can enter search specifications. What do they mean and which of the blanks MUST I fill in?

  • The rule of thumb is to fill in at least TWO blanks before clicking on Search. In the example below, if the Subject Area and Course Career are filled in, the search will return a match of the criteria. You will want to uncheck the Open Only checkbox to see a complete listing of classes. Otherwise you will only see classes that still have open seats.

  • In other screens, required fields are designated with an asterisk. The easiest method to fill in the blanks is to use the Lookup function (the magnifying glass) whenever it is provided. In the example below, Subject Area is required. If you don't know the subject area, click on the Lookup.

  • The next screen can be used to narrow your search. For example, if you are looking for a Chemistry class, type a C or a CH in the Subject Area field and click on Lookup. Now you can select the Subject Area. In this example, we'll select Chemistry.

  • On the next screen, you have several choices for finding a Chemistry class. You can immediately click on Search to list ALL Chemistry classes or you could insert a catalog number (Exact Match) or partial catalog number in the field provided (Wildcard).

  • Wildcard Searches

    In the example below, a "1" using the Wildcard designation will return classes 102, 201, 431, 312, etc.. There is not a way to search for classes that are in the 100s series.

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Can I change the default current term and other settings?

As the semesters roll from one to another, you may want to change your SIS default settings to reflect the CURRENT semester. This is a simple Profile change and is easily done.

  1. Go to the Navigation Bar (NavBar).

  2. Click on Navigator.

  3. Click on Self Service.

  4. Click on Campus Personal Information.

  5. Click on User Preferences.

  6. Select your choices for the fields below and remember to click on the save button.

The values you have specified will become the new defaults on your entry screens throughout SIS.

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Can I access the Peoplesoft SIS on a Macintosh computer?

The web-based portion of the PeopleSoft SIS v8.9 works on a Macintosh using Internet Explorer or Safari (the page is jumbled when accessed via Netscape - the navigation arrows are above and overlap the log-in windows).  Through the new Drop-in Advising feature, faculty and authorized individuals can view the academic records of any student enrolled at UW-Green Bay.

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Can I create and view Degree Progress/"What-If" scenarios?

If you have access to Records and Enrollment → Transcripts → Transcript Request then you can enter hypothetical information to determine how courses the student has taken would apply to a different academic program, or what additional courses are needed to fulfill the current program.

Quick What-If Report: view how your coursework would apply to a different academic program, plan, or subplan.

Course List What-If Report: view how courses which you have not yet taken may apply towards your current academic program.

  • 1. Using the Quick What-If Analysis

    You will need to enter some additional information on the Quick What-If Report screen.

    Career: Undergraduate or Graduate

    Program Override: Indicates whether the advisee is classified as a "special" student within their career.

    Plan Override: The major or minor that the advisee wants considered (use the Search icon to select the new plan).

    Sub-Plan Override: An emphasis within a plan (not all plans have an emphasis). This list will be filtered according to the plan selected in the previous step.

    Requirement Term: The semester to which you want the academic advisement rules applied. Make sure you fill in the Requirement Term for each new category you enter.

    After you have entered the information, click OK. A report similar to the Degree Progress report will be generated. The last portion of the report will detail the What-if Analysis and have a heading similar to the one shown below.

  • 2. Using the Course What-If Analysis

    When you select the Course List What-If link, the following search screen appears.

    Each line will represent a course which you have not yet taken. Click the Lookup magnifying glass icon to choose a subject or enter a known subject (i.e. MATH). Then click the Search button to select a course. You must press Search to select a valid Course ID.

    In the example below, PHILOS 103 has been added. To insert another row, click on the + icon on the right side of the window. Once you have chosen the course(s) you wish to review on your Degree Progress Report, press the OK button located at the bottom of this window. To cancel out of this page, select the link labeled Return to Reports Page.

    The Degree Progress report is generated and the classes added will be designated as What-If courses (this example shows that taking PHILOS 103 will fulfill the Quantitative Literacy general education requirement).

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How can I view an instructor's schedule?

  1. From the Student Center, click on Search for Classes.

    OR

    From the Faculty Center, click Search.

    Verify that you are searching for the correct academic term you want. To search for a faculty member's schedule, click on the Advanced Search button.

  2. The Advanced Search screen needs at least two criteria filled in. Most faculty find it easiest to select Course Career and then enter the Instructor's Last Name. You can always add criteria to narrow the search.


  3. To see additional schedules, simply change the criteria within this advanced search form and click on Search.

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What are the proper display settings for SIS? I don't want to scroll left and right to view info.

SIS is moving toward a fluid interface that will adjust accordingly to the size of your device. In the meantime your choice of settings will be based on the size of your monitor, but the normal display settings for most software today is 800x600 pixels. With a 17" inch monitor or larger, you should see the entire SIS screen and not have to scroll to the right or left to view information.

Follow these steps to adjust your display properties:
  1. Right-click on the windows desktop to bring up the desktop menu. Select Properties.

  2. From the Display Properties windows, select the Settings tab. Use the slider bar on the Screen area to adjust the pixels to 800x600 or if you have a large monitor you may want to try 1024x768. Click on Apply.

  3. A message appears describing the desktop settings. Click on OK.

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How can I print SIS data from my Internet browser?

Printing in PeopleSoft, PeopleTools 8.5 Version

Internet Explorer (v 7.0, 8.0)

  1. Go to the Toolbar and select Edit. Then click on Select All.
  2. Go to the File. Then click on Print Preview.
  3. On the top of the Preview Pane, you will see a drop down box that says as laid out on screen. Move the drop down so it reads As selected on screen.
  4. You will see a preview of the selected frame you are trying to print.
  5. Resize as needed. To resize select Shrink to fit and select the desired size increase. The preview will adjust to reflect the sizing changes.
  6. Click the printer icon in the upper left corner.
  7. Make sure the proper printer is selected and the number of copies and pages are correct.
  8. Click Print.

Firefox (v 3.6)

  1. Right-click in the area on the page that you wish to print and select This Frame.
  2. Select Print Frame.
  3. Make sure the proper printer is selected and the number of copies and pages are correct.
  4. Click Print. To resize:
  5. Right-click on the area you wish to print and select This Frame.
  6. Select either Open frame in new window or Open frame in new tab.
  7. Go to File and then click Print Preview.
  8. Adjust scale.
  9. Click Print in upper left-hand corner.
  10. Make sure the proper printer is selected and the number of copies and pages are correct.
  11. Click Print.

Google Chrome (v 8.0) and Safari (v 4.0)

  1. Right-click in the area you wish to print.
  2. Select either Open frame in new window or Open frame in new tab.
  3. Go to the new tab or window and right-click. Select Print.
  4. Make sure the proper printer is selected and the number of copies and pages are correct.
  5. Click Print.

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What browsers and devices are supported?

On desktop PCs

SIS supports Internet Explorer 11 and the latest versions of Firefox, Chrome, Safari and Edge.

On mobile devices

SIS will work with mobile devices such as iPads, iPhones, Android Phones and tablets in Chrome and Safari. SIS will becoming more mobile-friendly in the coming months. Right now, the pages load as they would on desktop devices so navigation involves use of pinch and zoom with small devices such as phones. If you encounter problems such as large blocks of white space, try pinching and zooming within the area that has text and swiping side to side within the ‘frame’ of text.