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NOTE: Please submit as much information as you can about your request or need for assistance. Please include the Requested Completion Date and Funding Code if important for chargeback reasons.

Knowledge Base

Answers to many questions can be found in our knowledge base articles.



A ticket is automatically created when you email These tickets are constantly monitored and addressed during helpdesk hours.


Student technicians are available for walk-up inquiries during helpdesk hours at IS 1150.


Student technicians answer your call to (920) 465.2309 when made during helpdesk hours. This is the preferred method of submission for any high priority incident.

After Hours

Call (920) 465.2309 and leave details and a call-back number. Your message gets routed to appropriate staff for follow-up.