COVID-19: See our Phoenix Forward page
Skip to main content
Information Technology Get Tech Help Password Reset

Password Reset

Change Password

Login and follow the prompts to set your new password.

Change Password

Forgot Your Password?

That's okay! Use the Forgot Password Tool. 

Forgot Password

Update Authentication

Don't lose access to your account! Update your authentication methods.

Update Authentication

Password Requirements

Your new password will have a few requirements that need to be met.

  • Must be a minimum of 14 characters, not to exceed 49 characters.
  • Password must be a mix of uppercase, lowercase, numbers and special characters. 
  • Must contain at least one number. 
  • Must be changed at least every 180 days. 
  • Must not contain any character more than twice consecutively. 
  • Passwords may not contain the user’s first or last name
  • Must not include any personal information, (i.e. name, birthday, SSN).  
  • Can’t be any of your last 24 passwords.

Q: I'm stuck and need help. Is there someone I can speak to?
A: Absolutely! Contact us at the IT Service Desk and we'll help you access your account. We're available by phone, email and in person.

Q: Why are the password requirements so strict?
A: A UW Policy and UW Procedure, but also, we care about your online and data protection.

Q: Why is this so tedious?​
A: Data security doesn’t have to be. Use our Self Service Tool and pick a passphrase as your password – it will be easy for you to remember and simple to reset.

For Faculty & Staff

PC Reset Instructions

How to change your password on a campus PC desktop.

Change password.

Mac Reset Instructions

How to change your password on a campus Macintosh workstation.

Change password.