Change Management & Workplace Agility Noncredit Certificate
Prepping for
Change
Learn how to help people navigate change in your field.
Are you a supervisor or manager who is responsible for moving people through change at your work? In small and mid-sized workplaces, that often means playing two roles: understanding enough about why a change is happening to communicate it clearly, and having the practical skills to support a team through it. The Change Management and Workplace Agility Certificate is a six-session, live online program built for your reality.
Our Training at a Glance
Find out more about the Change Management & Workplace Agility Noncredit Certificate Program.
Dates
One Wednesday per month, Jan to Jun 2027
Delivery Mode
Live, Online
Cost
$899
Session Summaries
The program runs once a month on Wednesdays, January through June 2027, with three hours per session delivered live online. It aligns with the ACMP Standard for Change Management and qualifies for SHRM Professional Development Credits (PDCs). Each session builds toward a Change Plan, a practical document participants develop incrementally and present to the cohort in the final session. You will complete the sessions with a plan you can use immediately, not just a set of concepts.
Session 1: Prepare
Change Readiness, Capacity & the Change Environment
Instructor: Meg Roman
January 13, 2027 | 1-4 pm
Session objectives include:
- False consensus effect: why leaders consistently underestimate what employees need during change (BCG research, 6,000 executives)
- Personal readiness assessment: leadership assumptions and how they shape change decisions
- Change capacity diagnostic: does the workplace have bandwidth to absorb this initiative right now
- Types of change and what each means for the supervisor role
- Change fatigue and saturation as conditions already present in most workplaces
- AI-driven change as a readiness factor: how technology shifts are reshaping employee expectations
- Change Plan: introduction to the deliverable
Session 2: Prepare
Building the Case for Change, Alignment & Sponsorship
Instructor: Katie Busch
February 10, 2027 | 1-4 pm
Session objectives include:
- Building a change narrative at two levels: the business case and the employee case (WIIFM)
- Clarifying the supervisor role when change comes from above and implementation falls to them
- Identifying stakeholders and assessing alignment or resistance
- Defining what frontline staff need before the change launches
- Setting expectations for ongoing sponsorship: visible commitment, repeated messaging, resource protection
- Using AI tools to support change planning and stakeholder communication
- Change Plan: sponsorship strategy component
Session 3: Engage
Stakeholder Engagement & Resistance as a Leadership Tool
Instructor: Roger Wolkoff
March 17, 2027 | 1-4 pm
Session objectives include:
- Stakeholder mapping across four dimensions: influence, interest, readiness and trust
- Resistance interview tool: structured questions to diagnose root causes (fear, loss, confusion, workload, identity, past disappointment)
- Engagement strategies tailored to different stakeholder segments
- Change lead network: identifying peer influencers who can extend the initiative’s reach
- Active listening and dialogue techniques for building trust during change
- AI and technology-driven resistance patterns as a specific consideration
- Change Plan: stakeholder engagement component
Session 4: Engage
Leading People Through Transition
April 14, 2027 | 1-4 pm
Session objectives include:
- Psychological and emotional stages individuals experience during workplace transition
- Recognizing behavioral signals of change fatigue, disengagement, and loss of trust
- Supervisor behavior under pressure: tone, timing, consistency, and follow-through
- Training awareness: when it is needed, what formats fit, how to assess whether it is working
- AI and technology-driven change dynamics: shifting roles, skill anxiety, employee identity
- Practice scenarios facilitated by instructor-led examples
- Change Plan: people-focused transition support component
Session 5: Advance & Lead
Communication Planning, Sustaining Momentum & Measuring Adoption
May 19, 2027 | 1-4 pm
Session objectives include:
- Sequenced communication plan: audience-specific, aligned to change milestones
- Messaging that addresses uncertainty, manages expectations and reinforces the rationale for change
- Sustained sponsorship behaviors after the kickoff
- Defining adoption in behavioral terms and identifying early signals it is working or stalling
- Communication lab: practicing a difficult change message when answers are incomplete
- AI tools for communication planning, stakeholder tracking and adoption measurement
- Change Plan: communication and adoption components
Session 6: Advance & Lead
Sustaining Change & Leading with a Change Plan
Instructor: Christopher Ledvina
June 9, 2027 | 1-4 pm
Session objectives include:
- Structural, cultural and supervisory factors that determine whether change is sustained over time
- Reinforcement mechanisms: accountability structures, adoption metrics and recognition
- Adaptive practices for navigating setbacks and course corrections
- Change Plan: final presentation to the cohort
- Personal commitments and next steps for leading change in their workplace
Earn a Digital Badge
Upon successful completion of the training, you will receive an exclusive UW-Green Bay credential, a digital badge validating your accomplishment and signaling to employers your mastery of the curriculum. The digital badge can be featured on LinkedIn, your resume, email signature and website.
Need Guidance?
If you have any questions or need additional guidance, please contact Christopher Ledvina, Program Specialist, at 920-465-2164 or ledvinch@uwgb.edu.