Division of

Information Technology

I Forgot My Password! Now What?!

Use the Self Service Tool

reset.uwgb.edu. If you have enrolled in the self service tool, just login and follow the prompts for your new password.

Change Password

I Haven't Signed Up Yet

Didn't sign up for the self service tool yet? That's okay! Please enroll in the Self Service Tool. 

Enroll Now

Password Requirements

Your new password will have a few requirements that need to be met.

  • Must be a minimum of 14 characters, not to exceed 49 characters.
  • Password must be a mix of uppercase, lowercase, numbers and special characters. 
  • Must contain at least one number. 
  • Must be changed at least every 180 days. 
  • Must not contain any character more than twice consecutively. 
  • Passwords may not contain the user’s first or last name
  • Must not include any personal information, (i.e. name, birthday, SSN).  
  • Can’t be any of your last 24 passwords.

Q: Why are the password requirements so strict?
A: A new UW Policy and UW Procedure, but also, we care about your online and data protection.

Q: Why is this so annoying?​
A: Data security can be, but once you are in the Self Service Tool it won't be a nuisance anymore even if you forget your password 100 times. You are safer for it.

Q: I'm stuck. I need help. Isn't there a person for this?
A: Yup! Contact us at the Help Desk. We're available by phone, email and in person. We'll help you access your account. 

For Faculty & Staff

  PC

How to change your password on a campus PC desktop.

Change password.

  Mac

How to change your password on a campus Macintosh workstation.

Change password.